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Caroline D. Greene is the Chief Financial Officer (CFO) at the American Civil Liberties Union, the country’s preeminent civil liberties organization with national headquarters in NYC and offices throughout the U.S. As CFO, Ms. Greene oversees all aspects of financial management and reporting for both the ACLU and the affiliated ACLU Foundation. She serves as staff to the Audit, Endowment Policy, Finance and Investment Committees of the ACLU National Board, and to the Executive Committee and ACLU Foundation Board. Since joining the ACLU in March of 2009, Ms. Greene has overseen the revision of the planning/budgeting and financial reporting processes to increase transparency, reorganized the financial management function to streamline workflows and enhance the alignment of staff responsibilities with skills and experience, initiated changes in the process used to reconcile affiliate / national office revenue sharing, implemented changes in audit oversight, and restructured investment management procedures and reporting.
Ms. Greene served for five years prior to joining ACLU as Chief Financial Officer of Planned Parenthood of New York City, Inc. (PPNYC). At PPNYC, Ms. Greene was responsible for financial management and reporting, grants management, information technology, facilities management and the provision of other administrative services in support of day-to-day operation of the organization. Ms. Greene oversaw development of a master plan for the renovation of PPNYC’s facilities, and was responsible for financing and implementation of an electronic health record / practice management system. Ms. Greene served as principal staff to the Budget & Finance, Audit and Investment Committees of PPNYC’s Board of Directors. Working in concert with the CEO and key members of the Board, Ms. Greene played a leadership role in identifying and exploring opportunities to collaborate with selected Planned Parenthood affiliates to address shared strategic goals and/or improve operational efficiencies.
Before joining PPNYC, Ms. Greene served as president of Progressive Management Consultants of New York, LLC, an organization that she co-founded in early 2003 to provide strategic planning, financial management, business development, technical assistance and executive level management support to hospitals, integrated delivery networks, physicians, and other health care providers, as well as to managed care organizations. Key engagements included work as interim CFO for a licensed home health agency, development of business plans and negotiation of contracts for a world-class embryologist and a team of affiliated scientists, negotiation of network access arrangements for a major health plan, and development of business plans and a Certificate of Need application for the establishment of a new liver transplant program at an academic medical center.
Ms. Greene was Vice President for Network Management at Group Health Incorporated (GHI), one of the largest health plans in New York, from 2000-2002. There, Ms. Greene was responsible for provider contracting, credentialing and provider relations, as well as for the financial analysis of current and proposed network arrangements. Ms. Greene served as a member of both the Credentials and Network & Reimbursement committees, and oversaw the integration of network management functions across downstate/upstate regional boundaries and across the company’s PPO and HMO lines of business. Ms. Greene and her staff had primary responsibility for ensuring that GHI’s networks of participating hospitals, physicians and other providers met the needs of GHI’s extensive base of customers, including such important and prestigious organizations as the City of New York and its Unions.
Ms. Greene served from 1996-2000 as Senior Vice President for Physician Integration and Managed Care Services at Saint Barnabas Health Care System (SBHCS), New Jersey’s largest integrated delivery system with annual revenues of nearly $2 billion. Ms. Greene established and managed The Saint Barnabas Physician Partnership, an organization owned and operated by SBHCS and its physician partners, and was responsible for all managed care contracting. Ms. Greene developed financial plans, medical management models and governance structures for participation in the Medicare Provider Partnership Demonstration Project, a program designed to test the feasibility of global case payments, and lead negotiation of key contract terms with the Health Care Financing Administration. Ms. Greene also oversaw development of financial models and implementation plans to establish the SBHCS employee health plan.
Ms. Greene served as Vice President for Planning at Lenox Hill Hospital from 1990-1996, where she was responsible for strategic planning and marketing, network development, primary care services, and financial management of the hospital’s graduate and continuing medical education programs. Ms. Greene served as staff to/member of the Finance, Medical Education and Planning Committees of the Board of Trustees, and as a member of the Board of Directors of the Lenox Hill Physician Hospital Organization.
Ms. Greene began her career at Cabrini Medical Center, where she served from 1979-1990 as a member of the senior management team for this 499-bed teaching hospital, its affiliated 300-bed nursing home and a free-standing ambulatory care center. She was responsible for strategic planning, business development, facilities planning, information systems planning, project management and community and patient relations. Ms. Greene developed and implemented plans for hospital- and nursing home-based long term home health care programs, an expanded emergency medicine program, an ambulatory surgery center, a designated AIDS center and various joint ventures with physicians. Ms. Greene also led the development of one of the NYC region’s first hospital-wide information systems networks.
Ms. Greene serves as a member of the board of directors and Treasurer of Hudson Planning Group, a non-profit organization providing technical assistance and consulting services to a community-based AIDS/HIV, housing and health services organizations. Ms. Greene was a member of the board of directors and served as President of the NY Society for Health Planning, participated as a member of two NYC AIDS Task Force work groups, served as a member of the NYS Department of Health’s Technical Advisory Group on Hospital Information Systems, and served on the steering committee of the city-wide Primary Care Health Information Cooperative, among other activities. Ms. Greene is an adjunct member of the faculty at NYU’s Wagner School of Public Service, where she teaches a graduate course in health care financial management. Ms. Greene has an MBA in Finance from NYU’s Stern School of Business and a BA in Economics from Wellesley College.