Building Information and Communication Technology Skills and Organizational Change in the District Health Information System in Mozambique

Client: The Markle Foundation and Eduardo Mondlane University, Mozambique
Faculty: Dennis Smith
Team: (Wagner) Debora Brakarz, Patricia de la Garza, Lisa Dietrich, Jennifer Walford; (UEM) Jeckisson Alcolete, Ildio de Sagres, Natrcia Lichuge Toms Mabuiangue, Csar Varela, Mnica Xavier
Year: 2003

Supported by The Markle Foundation, the Capstone team (along with six students from Universidade Eduardo Mondlane (UEM), Mozambique) embarked on an international and cross-cultural venture to study the potential role and benefits of Information and Communications Technology (ICT) for the Ministry of Health (MISAU) in Mozambique. The project was framed within the context of the “Capacity Building Initiative for Public Administration in Mozambique,” a joint collaboration between NYU Wagner and UEM. The team was asked to ascertain how to enhance management capacity and primary health service delivery through the use of ICTs within the MISAU. Based on research and interviews with key representatives from the MISAU and participants of the ICT National Initiative, the team recommended training strategies and an organizational framework for the successful implementation and management of an integrated locally based information system.