Emergency Diversion Program

Client: New York City Department of Homeless Services / Adult Services
Faculty: Charles Breacher
Team: Fannie Chan, Alina Das,Jen Klein, Cari Reiner, Synthia Xie
Year: 2005
In partnership with public and private agencies, NYC Department of Homeless Services (DHS) provides temporary emergency shelter for eligible people in a safe, supportive environment. DHS has been working on reducing the growth of these shelter system and facilitating more appropriate housing options for people entering the system. To this end, the Capstone team has assessed the needs of people entering the shelter system and developed a front-end diversion program strategy aimed at helping single adults find suitable housing and additional social services as an alternative to entering the shelter system.