Evaluating the Brooklyn Family Justice Center: An Outcome Model and Evaluation Toolkit

Client: Mayor’s Office to Combat Domestic Violence
Faculty: David Hansell And Regina Quattrochi
Team: Laura Braslow, Arlene Dominguez, Arden Levine, Jean Ries, Kate Roberts
Year: 2006
A joint project of the Mayor’s Office to Combat Domestic Violence (OCDV) and the King’s County District Attorney’s Office (KCDA) established through the President’s Family Justice Center Initiative, the Brooklyn Family Justice Center (FJC) is a “co-located” domestic violence service center, placing representatives from a diverse collection of community-based organizations and government agencies within one office in order to assist clients more effectively, efficiently, and holistically. OCDV engaged the Capstone team to clarify the FJC’s desired organizational and service outcomes, and to develop tools that the FJC could use to evaluate its success in achieving these outcomes. Using the information and insight gained during client and expert interviews, the performance of an extensive literature review, and an assessment of data collection processes and client tracking systems, the team created an Outcome Model and an Evaluation Toolkit, including quantitative and qualitative methodologies, to guide the organization’s future evaluation strategies.

This Capstone was made possible with the support from an anonymous donor through FJC: A Donor-Advised Fund.