Effective Water Management in Quito, Ecuador: Successes, Challenges, and Constraints
Inter-American Development Bank
Looking to scale-up its funding of water and sanitation in Latin America, the Inter-American Development Bank (IDB) sought a case study of its work in the region to serve as an example from which to draw. The bank contracted the Capstone team to spend one month in Quito, Ecuador to evaluate its water and sanitation company, EMAAP-Q, and write such a case study. The Capstone team met with and interviewed various actors, including members of the city and national governments and community leaders in order to evaluate the historical precedents and current strategies that contributed to EMAAP-Q's successes and lessons learned. This information was used to create a case study outlining the story of the organization, including technical addenda, for both a lay audience and development practitioners. The case provides the IDB with information to help understand some of the factors that will be important to its future efforts to improve urban water management in Latin America.
Water and Sanitation Management in Cuenca: How Ecuador's Third Largest City Employs Strategic Partnerships and Local Ownership to Deliver Services to its Booming Population
Inter-American Development Bank
The purpose of this Capstone project was to create a case study on water and sanitation development in Cuenca Ecuador, based on loans from the Inter-American Development Bank (IDB) to the Cuencan water utility company called ETAPA. To evaluate these interventions, interviews were conducted with IDB staff in Washington, DC and Quito, Ecuador. The Cuenca research included interviews with ETAPA engineers and managers, interviews with government officials, locals in urban and rural areas, and a review of available documents. This case highlights the major accomplishments that ETAPA has made in managing its environment, building its infrastructure, and strengthening its business model as a result of the investments financed by the IDB. ETAPA has been able to achieve much by building local capacity and ownership and by forming strategic partnerships, and as the city's population continues to grow in the coming decades, the local capacity and partnerships will help shape the continued success of the city's water system.
Consumer Responses to Water Service Delivery in Accra: A Case Study of the Coping Mechanisms of Three Residential Areas
International Water Management Institute
This Capstone project entailed exploring consumer and private sector responses to poor water supply service delivery in Accra, Ghana. Specifically, it compared various coping mechanisms of households in different water supply areas and income brackets and provided recommendations for the improvement of water service in Accra. Using both quantitative and qualitative research methods, the team collected and analyzed primary and secondary data including key stakeholder interviews and a survey of 103 households in three residential areas of Mega Accra ? East Legon, Madina, and Adenta. The team found that Accra's residents in different neighborhoods and income brackets have developed various and different ways to manage their water needs and cope with poor and unequal water supply service delivery. The team's research data showed that water source, storage, cost, and quality are all influenced by geographic location and income level. Also, piped water service, though unreliable, remains an important source of water for most residents.
Exploring Informal Practices in Dakar?s Water and Sanitation Sectors
Dakar, Senegal has recently achieved significant gains in water provision, as well as more measured gains in sanitation, with The World Bank providing major funding to both sectors. While prior attempts to understand Dakar's water and sanitation sectors have looked primarily at state-level institutional arrangements, this project asks what reforms have meant for households by examining the nuances of water delivery and waste management in three peri-urban neighborhoods: Dalifort, Hann, and Diokoul Kow. The Capstone team interviewed residents and local officials in the water and sanitation sectors, finding that communities employ a wide range of informal practices to supplement ? and in some cases act in place of ? formal services. The report draws lessons from these informal practices and provides recommendations for short-term solutions to inadequacies in waste management and water provision. The report's findings provide insight into how communities understand and relate to challenges in essential service provision, and its recommendations can help inform future policy decisions in both sectors.