Design Thinking: A Creative Approach to Problem Solving and Creating Impact

PADM-GP.2145, 4 points.

Semester: Fall

Courses

The word "design" has traditionally been used to describe the visual aesthetics of objects such as books, websites, products, interiors, architecture, and fashion. But increasingly, the definition of design has expanded to include not just artifacts but strategic services and systems. As the challenges and opportunities facing businesses, organizations, and society grow more complex, and as stakeholders grow more diverse; an approach known as "design thinking" is playing a greater role in finding meaningful paths forward. Design thinking is an iterative problem-solving process of discovery, ideation, and experimentation that employs various design-based techniques to gain insight and yield innovative solutions for virtually any type of organizational or business challenge, prominently including those within public service. At the heart of this approach is a deep sensitivity to the needs of people, whether they are consumers, clients, or everyday citizens. In "Design Thinking: A Creative Approach to Problem Solving and Creating Impact," we will unpack each step of the design thinking process and become familiar with the design thinker's toolkit. Students will develop skills as ethnographers, visual thinkers, strategists, service designers, and storytellers through a hybrid of seminar discussions and collaborative projects. Over the course of seven weeks, students will directly apply what they have learned to a public service issue that they are passionate about, by untangling the complexities of related policy and exploring innovative ways to create real impact.



Prerequisites:

None

Semester Instructor Syllabus Link
Summer 2014Syllabus
Fall 2013Syllabus
Summer 2013Syllabus
Semester Instructor Evaluation Link
Fall 2013Peter AntonelliEvaluation
Summer 2013Andrew CramerEvaluation
Summer 2013Michael BabwahsinghEvaluation
Puck with Street Sign

Instructors:
Heather, Simon Naoto
Milne, Chris F.
Plemel, Randy
Tulyathorn, Warit

Weekly Schedule:
Wed - 6:45 pm to 8:25 pm

Session Dates:
09/02/2014 to 12/12/2014

Location:
Bldg:25W4 Room:C-1