Management

Distinguishing Good Schools from Bad in Principle and Practice: A Comparison of Four Methods

Distinguishing Good Schools from Bad in Principle and Practice: A Comparison of Four Methods
in Developments in School Finance 2003, National Center for Education Statistics.

Schwartz, A.E., Rubenstein, R., Stiefel, L. & Bel Hadj Amor, H.
01/01/2003

For over a decade, perhaps no other issue in education has generated the same level of debate and policy activity as school accountability. At their most basic, accountability policies tie school rewards and sanctions to measures of school performance, typically specified as either performance levels (for example, aggregate percentile ranks or the percentage of students meeting specified benchmarks) or changes in performance (for example, increases in aggregate test scores or in the percentage of students meeting benchmarks). While most accountability efforts have been enacted at the state and local level, the peak of this movement may be the federal No Child Left Behind (NCLB) Act of 2001, which requires states to demonstrate adequate yearly progress in reading and mathematics performance by school and by subgroups within schools. Common to these reform efforts is the underlying notion that incentives based upon measures of school performance will spur improvements in student performance.

Diversity

Diversity
Jack Rabin (ed). Encyclopedia of Public Administration and Public Policy, Marcel Decker: New York,

Ospina, S.
01/01/2003

Public agencies have the mandate to consider the plurality of values, concerns and voices of the larger population in their work, as well as to include a wide variety of citizens in their workforce. When diversity is pursued as an organizational objective, more efficient management and the democratic values of responsiveness and representation in public administration are both said to be better achieved.

Effect of Communications Training on Medical Student Performance

Effect of Communications Training on Medical Student Performance
Journal of the American Medical Association, 290 , pp. 1157-1165. [and editorial comment, pp. 1210-1212.]

Yedidia, M.J., Gillespie, C.C., Kachur, E., Schwartz, M.D., Ockene, J., Chepaitis, A.E…. & Lipkin, M.
01/01/2003

Although physicians' communication skills have been found to be related to clinical outcomes and patient satisfaction, teaching of communication skills has not been fully integrated into many medical school curricula or adequately evaluated with large-scale controlled trials. This study concluded that communications curricula using an established educational model significantly improved third-year students' overall communications competence as well as their skills in relationship building, organization and time management, patient assessment, and negotiation and shared decision making-tasks that are important to positive patient outcomes.

Enacting Labor Management Cooperation: New Competencies for the New Times

Enacting Labor Management Cooperation: New Competencies for the New Times
in Jonathan Brock and David B. Lipsky (ed.) Going Public: The Role of Labor-Management Relations in Delivering Quality Government Services. Champaign, Illinois: Industrial Relations Research Association. 2003, pp. 137-170.

Ospina, S. & Yaroni, A.
01/01/2003

The public sector currently employs around 40 percent of all union members in the United States. Pressures for cost-effective and quality government services have placed new demands on the labor-management relationship. A fluctuating set of expectations about the appropriate responsibilities of government and a shifting political culture are severely testing the ability of the public sector to meet demands for increased accountability and expanded services. Especially in an age of knowledge workers, the traditional division between labor and management regarding leadership and work may no longer be viable. Going Public examines the forces affecting labor and management and the prospects for adopting service-oriented cooperative relationships as a key strategy for meeting the expanded demands on the public sector.

Evaluación de Resultados para una Gestión Pública Moderna y Democrática. Experiencias Latinoamericanas (Outcome Evaluation for a Modern and Democratic Public Management: Latin American Experiences)

Evaluación de Resultados para una Gestión Pública Moderna y Democrática. Experiencias Latinoamericanas (Outcome Evaluation for a Modern and Democratic Public Management: Latin American Experiences)
Venezuela: CLAD - Editorial Texto, C.A.

Cunill, N. & Ospina, S.
01/01/2003

 

Evidence-Based Trends: A Course in Health Services Management

Evidence-Based Trends: A Course in Health Services Management
Journal of Health Administration Education, Vol. 20, No. 4, pages 235-242.

Kovner, A.R.
01/01/2003

This article traces the development of a course in health services management over 40 years and presents the course within a context of teaching evidence-based management. One emphasis of the course is on teaching through storytelling--students developing learning capability to listen to what each stakeholder has to say, and then figuring what to do about it. Students share evidence from the professor's own work experience, the student's own work experience, peer-reviewed published articles, and case studies.

From Power to Action

From Power to Action
Journal of Personality and Social Psychology, Vol. 85, No. 3, pp. 453-466.

Galinsky, A.D., Gruenfeld, D.H. & Magee, J.C.
01/01/2003

In the present research, the authors examined the effect of a message recipient's power on attitude change and introduced a new mechanism by which power can affect social judgment. In line with prior research that suggested a link between power and approach tendencies, the authors hypothesized that having power increases confidence relative to being powerless. After demonstrating this link in Experiment 1, in 4 additional studies, they examined the role of power in persuasion as a function of when power is infused into the persuasion process. On the basis of the idea that power validates whatever mental content is accessible, they hypothesized that power would have different effects on persuasion depending on when power was induced. Specifically, the authors predicted that making people feel powerful prior to a message would validate their existing views and thus reduce the perceived need to attend to subsequent information. However, it was hypothesized that inducing power after a message has been processed would validate one's recently generated thoughts and thus influence the extent to which people rely upon their thoughts in determining their attitudes.

ITS Challenges for the Tri-State Metro Region

ITS Challenges for the Tri-State Metro Region
New York Transportation Journal, Winter 2003, Vol. 6, No. 2.

de Cerreño, A.L.C.
01/01/2003

Intelligent transportation systems (ITS) have gone beyond futuristic ideals and are becoming mainstream tools for managing highway and transit systems, as well as for providing information to the public. ITS has shown itself to be a cost-effective means for making best use of the current transportation system in an environment where the ability to expand capacity has become increasingly more difficult and expensive. There are several projects already in place at the regional level (e.g. E-ZPass, Transcom's IRVIN system, and MetroCard) and at the local level (e.g. sub-area traffic management centers and transit system real-time train information systems). More major ITS systems are expected in the next few years.

Management Matters: Strengthening the Research Base to Help Improve Performance of Safety Net Providers

Management Matters: Strengthening the Research Base to Help Improve Performance of Safety Net Providers
Health Care Management Review, Volume 28, Number 4, pages 323-334.

Billings, J.
01/01/2003

It is becoming increasingly apparent that some disparities in health outcomes for vulnerable populations relate to performance of providers. Based on analysis of Medicaid claims records, large differences in performance among primary care providers are documented for New York City patients, suggesting the need for better evidence in making management decisions.

Pages

Subscribe to Management