Fostering High Performance in Government

As an active learning hub for leadership in the field of public service, RCLA partners with government agencies to build leadership and capacity for excellence in the public sector.

Amid the complex, high-stakes work of government, we create collaborative learning environments where government officials and managers can reflect critically on their work, tackle complex and often provocative issues, share insights and learn from other dynamic and accomplished individuals. They emerge reinvigorated and better equipped to achieve their goals.

We also partner with government agencies to conceptualize and develop programs to produce significant measurable outcomes, leverage current success into future opportunities, better meet constituents' needs, and provide streamlined, effective programming.

Leading Large Scale Change Program

For more than seven years, Accenture and RCLA have convened senior and mid-level managers in New York City government to candidly discuss the multiple managerial and leadership challenges of implementing large-scale change in the highly political, volatile and visible world of government.

Large-scale change initiatives require the collaboration of multiple agencies; the creation of detailed, shared protocols; shifts in organizational culture; strong personal commitment and leadership; and frequently the implementation of appropriate technology. The design and implementation of New York City's 311 system is one example of this kind of large-scale initiative.

Learn more about this quarterly briefing series.