Adjunct Associate Professor of Public Administration
Eric R. Max, Esq, is the Director of the NJ Office of Dispute Settlement, a state government office responsible for mediating complex civil cases for the state and federal courts. Eric has served as a court-appointed mediator in over 1,000 cases, settled claims in excess of $1 billion, and designed a statewide foreclosure mediation program for the courts. Mr. Max is currently an adjunct faculty member at NYU Law School and a lecturer at the Wharton Business School at the University of Pennsylvania. He graduated as a distinguished scholar from Boston University School of Law and completed a Specialization in Negotiation and Dispute Resolution at Harvard Law School.
Conflict Management and Negotiation
The public/non-profit administrator, whether primarily concerned with management, policy or finance, is called upon to manage or becomes involved in a wide variety of conflicts. Conflict is ubiquitous - within and between organizations and agencies, between levels of government, between interest groups and government, between interest groups, between citizens and agencies, etc. The increasing complexity and interrelatedness of the issues that the public sector is called upon to address, and the increasing sophistication and engagement of groups representing both public and private interests, compounds the challenge. In this environment, it is essential for public and non-profit administrators to know how to manage conflict effectively.