Co-Monitoring for Transit Management

Emerging technologies offer transit agencies an opportunity to transform fundamental aspects of their operations and the way they communicate with their riders.  With nearly ubiquitous smartphones and social media tools among growing ridership patterns, transit providers can use aggregate mobile phone data and social media posts to improve system management. Data-based reports can reach the… Read More

Co-Monitoring for Transit Management

By Sarah M. Kaufman View the report website here. Abstract Emerging technologies offer transit agencies an opportunity to transform fundamental aspects of their operations and the way they communicate with their riders.  With nearly ubiquitous smartphones and social media tools among growing ridership patterns, transit providers can use aggregate mobile phone data and social media… Read More

2013

What’s the Worst That Can Happen? Social Media Protocols and Policies

Timely updates, increased citizen engagement, and more effective marketing are just a few of the reasons transportation agencies have already started to adopt social media networking tools. Best Practices for Transportation Agency Use of Social Media offers real-world advice for planning and implementing social media from leading government practitioners, academic researchers, and industry experts. The book provides… Read More

Social Media in Disaster Preparation, Response, and Recovery

Social media have become an essential source of information before, during, and after disasters. Social networks like Twitter, Facebook, and Tumblr—instantaneous, far-reaching, and interactive— have become the convergence point for a range of information sources, dialogues, and dynamic content. A survey conducted by the New York University (NYU) Rudin Center for Transportation Policy and Management… Read More

2012

How Social Media Moves New York, Part 2: Recommended Social Media Policy for Transportation Providers

Social media networks allow transportation providers to reach large numbers of people simultaneously and without a fee, essential factors for the millions of commuters and leisure travelers moving through the New York region every day. This report, based on earlier findings (from Part 1), which analyzed local transportation providers’ use of social media, and a… Read More

Urban Mobility in the 21st Century

Between 2010 and 2050, the number of people living in the world’s urban areas is expected to grow by 80 percent – from 3.5 billion to 6.3 billion. This growth will pose great challenges for urban mobility – for the networks of transportation facilities and services that maintain the flow of people and commerce into,… Read More

Transportation During and After Hurricane Sandy

Hurricane Sandy demonstrated the strengths and limits of the transportation infrastructure in New York City and the surrounding region. As a result of the timely and thorough preparations by New York City and the MTA, along with the actions of city residents and emergency workers to evacuate and adapt, the storm wrought far fewer casualties… Read More

Transportation During and After Hurricane Sandy

Hurricane Sandy demonstrated the strengths and limits of the transportation infrastructure in New York City and the surrounding region. As a result of the timely and thorough preparations by New York City and the MTA, along with the actions of city residents and emergency workers to evacuate and adapt, the storm wrought far fewer casualties… Read More

How Social Media Moves New York: Twitter Use by Transportation Providers in the New York Region

Social media networks are valuable tools for the public outreach needs of transportation providers: they are free, instantaneous, reach large numbers of people simultaneously, and allow for sideline discussions. When transportation providers are trying to notify large numbers of passengers about delays, drivers about construction work, or bus riders about re-routes, they can “blast” messages… Read More

Exploring challenges in transportation and infrastructure