Christian G. Sanchez is an Adjunct Assistant Professor of Public Service of NYU's Robert F. Wagner Graduate School of Public Service. He is currently the Director of Enterprise Application Management at The Mount Sinai Health system where he leads and supports a variety of strategic initiatives including a Robotics Process Automation project and implementing other new and emerging technologies across the enterprise.
Prior to joining Mount Sinai, Christian worked as an experienced healthcare consultant, where he had the opportunity to advise clients in a variety of areas including operational process improvement, IT strategy and innovation as well as implementing enterprise-wide transformation initiatives. Christian has relevant experience working in the healthcare provider space having held appointments at NYU Langone Medical Center and NYC Health and Hospitals Corporation.
Christian received his B.S. in Business Administration from CUNY's York College and has a Master of Public Administration with a focus in health policy and management from NYU Wagner. He was also selected to participate in NYU Wagner's Fellowship for Emerging Leaders in Public Service (FELPS) and is currently an active member of CancerCare's Young Professionals Council. He was born and raised in the Dominican Republic and is passionate about leadership and education.
Operations management specifically involves the analysis, design, operation, and improvement of the systems and processes that deliver goods or services and ultimately outputs and outcomes. It is required to achieve the organization’s mission, provide value to the organization’s many stakeholders, and effectively translate policy into action. As such, operations management plays an important part of being an effective manager and policy implementer. In this course, we will develop a lens to perceive processes and systems in a variety of contexts along with an analytical toolbox to examine and understand these. Students will learn how to build basic operations models in Excel to make effective, evidence-based managerial, design, and policy decisions as well as gain defined analytical skills that lend themselves to roles in operations, management, hospital management, policy implementation, human services, consulting, and much more.