Ivy Pool

Adjunct Assistant Professor of Public Service

Ivy Pool

Ivy Pool is an Adjunct Assistant Professor of Public Service at NYU Wagner Graduate School of Public Service. In July 2014, Ivy Pool became the first Program Director for the New York State Integrated Eligibility System. IES is a planned five-year, >$500mil dollar project to modernize and integrate health and human Services systems used by State and local workers in social service district offices to administer benefits and services and issue payments to clients and vendors.  Prior to joining NYS government, Ivy served as the Executive Director for HHS-Connect in the New York City Office of the Deputy Mayor for Health and Human Services. HHS-Connect is a nationally-recognized program that promotes interoperability and data integration among 12 City agencies to enable more efficient and effective service delivery.  Ivy began working for the Deputy Mayor for HHS in 2006 as a Senior Advisor for Technology and led the strategic planning process that resulted in the creation of HHS-Connect. Ivy held several other positions in NYC government, including at the Department for Citywide Administrative Services and the Department for Information Technology and Telecommunications. 

Ivy graduated from Columbia University with a B.A. in History and received a Masters in Public Administration from NYU Wagner. 

Continuation of CAP-GP 3401.

As part of the core curriculum of the NYU Wagner Masters program, Capstone teams spend an academic year addressing challenges and identifying opportunities for a client organization. Wagner's Capstone program provides students with a centerpiece of their graduate experience whereby they are able to experience first-hand turning the theory of their studies into practice under the guidance of an experienced faculty member. Projects require students to get up-to-speed quickly on a specific content or issue area; enhance key process skills including project management and teamwork; and develop competency in gathering, analyzing, and reporting out on data. Capstone requires students to interweave their learning in all these areas, and to do so in real time, in an unpredictable, complex, real-world environment.

Download Syllabus

Couples with CAP-GP 3402.

As part of the core curriculum of the NYU Wagner Masters program, Capstone teams spend an academic year addressing challenges and identifying opportunities for a client organization. Wagner's Capstone program provides students with a centerpiece of their graduate experience whereby they are able to experience first-hand turning the theory of their studies into practice under the guidance of an experienced faculty member. Projects require students to get up-to-speed quickly on a specific content or issue area; enhance key process skills including project management and teamwork; and develop competency in gathering, analyzing, and reporting out on data. Capstone requires students to interweave their learning in all these areas, and to do so in real time, in an unpredictable, complex, real-world environment.

Download Syllabus