Katrina Jones

Adjunct Assistant Professor of Public Service

Katrina Jones

Katrina Jones is a Global Inclusion & Diversity Manager at Accenture. Prior to joining Accenture, she held HR and people development positions in the non-profit, federal government and for-profit sectors. Ms. Jones' HR experience has focused on developing and implementing solutions and practices that increase organizational effectiveness, boost employee engagement, and balance business and employee interests and goals. She has specialized HR experience in recruitment and onboarding, employee relations and compliance, learning and development, diversity and inclusion, and management and leadership.

Ms. Jones received her Bachelor of Arts from The University of Texas at Austin and a Master of Arts in Human Resource Management from The Catholic University of America. She also earned certifications as a Professional in Human Resources from both Society in Human Resources Management (SHRM) and HR Certification Institute (HRCI). Ms. Jones is a board member of Workforce Professionals Training Institute (WPTI) - New York City’s premier provider of training and consulting to the workforce development field. 

This course is designed for public and non-profit leaders and managers rather than human resource professionals, and provides a broad overview of human resources and talent leadership. Regardless of the role you’ll play in the public/non-profit sector, your ability to lead people will be a critical component of your and your organization’s success.  Topics will include basic human resources functions such as job design and recruitment; equity, diversity and inclusion; leading organizational change; professional development and employee engagement; providing feedback and managing performance. We will also explore current issues within human resources management, and will use current headlines and contemporary issues to inform class discussions.  The course will include practical application through case discussions and reflection on students’ prior management experience. While it will focus on values-based organizations, best practices from public, non-profit and for-profit sectors will be considered and analyzed. 

Download Syllabus

This course is designed for public and non-profit leaders and managers rather than human resource professionals, and provides a broad overview of human resources and talent leadership. Regardless of the role you’ll play in the public/non-profit sector, your ability to lead people will be a critical component of your and your organization’s success.  Topics will include basic human resources functions such as job design and recruitment; equity, diversity and inclusion; leading organizational change; professional development and employee engagement; providing feedback and managing performance. We will also explore current issues within human resources management, and will use current headlines and contemporary issues to inform class discussions.  The course will include practical application through case discussions and reflection on students’ prior management experience. While it will focus on values-based organizations, best practices from public, non-profit and for-profit sectors will be considered and analyzed. 

Download Syllabus