Adjunct Assistant Professor of Public Service
Maria Wang-Faulkner is an Adjunct Assistant Professor of Public Service at NYU's Robert F. Wagner Graduate School of Public Service. She also works in the Global Product Partnerships group at Google, where she launches new products that help developers build great experiences on the Google Assistant. Previously at Google, she led revenue growth partnerships with some of the world’s largest and most established news publishers, and worked with Google.org, Google’s venture philanthropy division, to support organizations countering hate speech, extremism and xenophobia in the world and online. She is also a career coach and workshop facilitator, specializing in design thinking and Radical Candor.
Before Google, Maria worked at the Clinton Health Access Initiative on market-based approaches to improving access to healthcare in India, Nigeria and Myanmar, and on human rights protection as Chief of Staff to the President of the Australian Human Rights Commission. She was also a management consultant and a practicing corporate attorney. She has founded three start-ups, in the areas of ethical fashion, skills-based volunteering and relationship mindfulness.
Maria holds a Masters in Public Administration from Columbia University's School of International and Public Affairs and undergraduate degrees in Law and International Affairs from the University of Sydney. She is also a graduate of the Stanford Graduate School of Business Ignite Program in Entrepreneurship and the High Performance Leadership program at the University of Oxford’s Said Business School. Until recently, she was the Curator of the New York chapter of the World Economic Forum Global Shapers Community.
This course focuses on the three sets of key questions: (1) mission and vision ("What areas or activities should we be working in?"); (2) strategy and operations ("How can we perform effectively in this area?"); and (3) leadership (“What leadership skills are needed to develop and implement strategies effectively?”). We will cover both strategy formulation ("What should our strategy be?") and strategy implementation ("What do we need to do to make this strategy work?").
All organizations – government agencies as well as nonprofit or private companies with a public purpose – face substantial challenges that demand strategic responses, often in uncertain economic, social, or political contexts. To deal effectively with these challenges, managers need knowledge and skills in strategic management and leadership: setting and aligning goals with the organization’s mission; handling complex trade-offs between demand for services and resource constraints; defining measures of success; motivating staff and other stakeholders; developing relationships with relevant groups; dealing with crises and environments in transition; and leading organizational change. In short, the course emphasizes the multiple, related requirements of the leader/manager's job: analysis, creativity, and action.