Mary Koshy is an Adjunct Assistant Professor of Public Service at NYU’s Robert F. Wagner Graduate School of Public Service. Mary has over 25 years of experience as an accomplished leader in healthcare management, with demonstrated impact as an effective program manager and facilitator at large academic medical centers, government and non-profits, ensuring business objectives are timely met across multi-disciplinary teams, administrative and clinical areas. Professionally skilled in Financial Planning, Operations, Audit and Compliance, Revenue Cycle, Process and Performance Improvement, Education and Training development and delivery, Program Development and Management, and Change Leadership, Mary has a proven track record as a strategic thinker, setting priorities, and identifying innovative and collaborative solutions.
In her current role at Mount Sinai Health System, Mary supports her organization’s diversity, inclusion, and equity initiatives, increasing staff and patient engagement, curriculum development, and facilitating unconscious bias workshops and delivering cultural awareness trainings. Mary has several journal publications and recently has had a case study published by the Beryl Institute for her collaborative efforts with Patient Experience and Service Excellence at Mount Sinai Health System to enhance the patient experience for patients with disabilities through diversity and inclusion strategies. Mary also presented to second year medical students at the Icahn School of Medicine at Mount Sinai on key disability concepts and tips and strategies for treating patients with disabilities. Mary has a Bachelor’s degree from Barnard College in Biochemistry, with a minor in Sociology, and she received her MPA in Health Policy and Management from NYU Wagner.
Management and Leadership is designed to empower you with the skills you will need to make change in the world; whether you care about bike lanes, criminal justice, prenatal care, community development, urban planning, social investment or something else. Whatever your passion, you can only have an impact by leading and managing organizational processes. Organizations are the way work gets coordinated and accomplished so knowing how they work -- and how to work within them – are perhaps the most powerful set of tools you can have.
In this course, you will enhance the technical, interpersonal, conceptual, and political skills needed to run effective and efficient organizations embedded in diverse communities, policy arenas, sectors, and industries. In class, we will engage in a collective analysis of specific problems that leaders and managers face—first, diagnosing them and then, identifying solutions—to explore how organizations can meet and exceed their performance objectives. As part of that process, you’ll encounter a variety of practical and essential topics and tools – from goals, structure, strategy and teams to diversity and inclusion, motivation, and negotiation.