Strategies for West Farms Technology and Career Center

Client: Phipps Community Development Corporation
Faculty: Charles Brecher
Team: Daniel Davis, Doug Hausken, Elizabeth Levi, Jenny Morgan, Jamie Vander Loop
Year: 2006
The Phipps Community Development Corporation West Farms Technology and Career Center’s mission is to create clear pathways to opportunity, help people dream and set goals, and provide support and encouragement as people work toward their future. The Center has four main programs for which the Capstone team evaluated program strategies: Technology, Literacy, ESL, and Job Access. The evaluation consisted of documenting current practices and creating program logic models, performing best practice literature reviews, and consulting staff members to generate recommendations for improving service processes. The Capstone team also created a data management strategy to streamline the intake process, improve internal tracking, and organize information relevant for funders.