Advanced Negotiation and Mediation Skills for Managers
Through readings, discussions, case studies, and simulations, students further develop the negotiation skills (in situations of greater complexity in terms of issues and parties) and the facilitative and meditative skills needed by today?s consensus-building manager. The course also examines strategies for managing and utilizing conflict in organizations and the design of systems for handling an institution?s routine internal and external disputes. Students participate in a team project focused on designing such a system for a hypothetical organization. Students are encouraged to apply the principles and methods of effective conflict resolution to their own professional lives.