Courses

Search for a course by title or keyword, or browse by a school-wide Focus Area, such as: Inequality, Race, and Poverty; Environment and Climate Change; or Social Justice and Democracy.

Displaying 1 - 24 of 33
PADM-GP.4217
1.5 points

This short course will explore the concept of accountability within humanitarian intervention. In particular it will look at the contemporary significance of accountability for humanitarian response – when and why it has become an important concept for humanitarian intervention, and specific events that have led to a shift from donors to recipients of aid as the agents of accountability. 
 
Key questions that will be explored include:  

PADM-GP.2165
3 points

This course examines how government agencies implement plans, policies, and projects under real-world constraints. Government agencies are some of the largest and most consequential organizations shaping contemporary life, especially for the poor. Their importance is even more evident now, as governments around the world continue to mishandle the pandemic, slide towards authoritarianism, and abuse the rights of vulnerable people. Surprisingly, their outsized influence is rarely matched by an adequate amount of attention.

PADM-GP.4154
1.5 points

Management consultants work in all corners of the public and nonprofit sectors on every imaginable topic—from organizational strategy to technology implementation, education to migration. But what is management consulting? Why do so many public service organizations rely on it? What skills and experience do you need to be a management consultant?  And how much good can management consulting really do for the public and nonprofit sectors?

EXEC-GP.4154
1.5 points

Management consultants work in all corners of the public and nonprofit sectors on every imaginable topic—from organizational strategy to technology implementation, education to migration. But what is management consulting? Why do so many public service organizations rely on it? What skills and experience do you need to be a management consultant?  And how much good can management consulting really do for the public and nonprofit sectors?

HPAM-GP.4851
1.5 points

Emergency events are disruptive. Whether acutely impactful and short-term, negligible and protracted, or any mix thereof, these incidents alter healthcare organizations’ abilities to consistently deliver safe and effective care. While potentially devastating, emergencies are also unique opportunities for exemplary leadership and unprecedented innovation. COVID-19, ransomware, and active shooters are, respectively, a few of the myriad natural, technological, and intentional emergency events that healthcare organizations, and their leaders, face.

PADM-GP.4139
1.5 points

This course is designed to provide state and local government, endowment and foundation staff with a basic understanding of institutional investment management. With the key concepts covered in this class (portfolio construction, the risk and return characteristics of major asset classes, due diligence, investment decision making, and fiduciary responsibility), the student will be equipped to understand the operations of an institution’s investment pool as well as evaluate investment and governance policy issues.

PADM-GP.2430
3 points

Approaching today's complex social problems – be they local or global – demands joint work from multiple actors from the public and private sectors. Yet the actors’ distinct assumptions, work styles, and disciplinary backgrounds in each domain make collaborative work difficult, particularly when leaders do not have the skills and competencies to bridge the gap. Using an evidence-based lens, the course offers knowledge and frameworks that encourage students to explore the opportunities and challenges associated with developing and managing cross-sector collaboration.

PADM-GP.4111
1.5 points

This course will help students understand the nuances, complexities and challenges of leading the delivery of services for a public purpose. Through the use of case studies, students will view challenges from the point of view of how various leaders (the President of the MTA in NYC; the Chair of the EEOC; the Mayor of Indianapolis; the Assistant Director of Airport Security at Logan Airport) have handled the optimization of service delivery in an environment where demand from the public is increasing and resources are scarce.

PADM-GP.2173
3 points

Operations management specifically involves the analysis, design, operation, and improvement of the systems and processes that deliver goods or services and ultimately outputs and outcomes. It is required to achieve the organization’s mission, provide value to the organization’s many stakeholders, and effectively translate policy into action. As such, operations management plays an important part of being an effective manager and policy implementer.

PADM-GP.4126
1.5 points

Culture -- the system of shared assumptions, values, meanings, and beliefs, which informs the behavior of individuals --  is perhaps the most salient variable mechanism that influences organizational performance (Schein, 2017). Successful leadership of nonprofit organizations largely depends on how closely institutional practices align with professed public values. Strong organizational culture fosters innovation, supports collaboration, and advances impact.

EXEC-GP.4126
1.5 points

Culture -- the system of shared assumptions, values, meanings, and beliefs, which informs the behavior of individuals --  is perhaps the most salient variable mechanism that influences organizational performance (Schein, 2017). Successful leadership of nonprofit organizations largely depends on how closely institutional practices align with professed public values. Strong organizational culture fosters innovation, supports collaboration, and advances impact.

HPAM-GP.2244
3 points

Traditionally, governments have the ultimate responsibility for assuring the conditions for their people to be as healthy as they can be. In this sense one of the fundamental societal goals of health services may be considered the health improvement of the population served and for which the individual government is responsible. As our understanding of the multiple determinants of health has dramatically expanded, exercising this responsibility calls for a national health policy that goes beyond planning for the personal health care system and addresses the health of communities.

PADM-GP.4120
1.5 points

Ever-growing financial constraints have made the need for high-performing, competitively priced workforces an increasing priority for the public, private, and nonprofit sectors. Cooperative relations between labor and management teams are a key element of workplace productivity. This course emphasizes the need to promote cooperative relations between labor and management as a problem-solving approach to organizational effectiveness. Both labor and management perspectives on the trend are included.

PADM-GP.4137
1.5 points

An organization’s brand can help it raise money, create change, and recruit participants as it effectively communicates its mission. But a brand is more than just a logo or a memorized elevator pitch, it is the way both internal and external audiences perceive your organization—and shaping this perception is as essential to the success of nonprofit and public organizations as it is to for-profit organizations.

PADM-GP.2211
3 points

This course examines the inner workings of successful international public service projects and gives students the opportunity to design one or more themselves. Students will then study the characteristics of effective programs, which bring together a series of projects for mutually supportive and concerted action. Particular attention is paid to programs selected from the five areas where international public sector entities are most active: peace building, relief, development, advocacy and norm-setting.

PADM-GP.2132
3 points

This course is designed to help students understand and make their own mark in today’s revolution in how to innovate.  Although the world still needs dedicated innovators of all kinds to create the new combinations of ideas for solving to difficult social problems, this course is based on the notion that durable social change depends on five tools for innovating in how to innovate: (1) innovative social exploring to call others to action and identify the root cause that needs to be addressed, (2) innovative social finance to leverage existing funding toward high-impact inv

PADM-GP.2129
3 points

This course brings together a wide range of thinking and scholarship about race and identity to encourage learning about what race is, why it matters, and racial dynamics in organizations and how best to address them.

PADM-GP.4311
1.5 points

Affordable housing that's 40% less expensive to build. Three times as many soup kitchen clients served each hour. Hospital ER wait time cut by 90%. This is the type of impact social innovators aspire to achieve by applying the method called "Lean."

PADM-GP.4115
1.5 points

This is a course in Contracts for the non-lawyer.  Every day we see contracts and may have to read them, sign them and/or perform them.  Many organizations are not large enough to have their own in-house counsel and calling outside counsel is expensive.  Thus, more and more executives and their staff have the responsibility of understanding the day to day contracts with which they come in contact.

EXEC-GP.2430
3 points

Approaching today's complex social problems – be they local or global – demands joint work from multiple actors from the public and private sectors. Yet the actors’ distinct assumptions, work styles, and disciplinary backgrounds in each domain make collaborative work difficult, particularly when leaders do not have the skills and competencies to bridge the gap. Using an evidence-based lens, the course offers knowledge and frameworks that encourage students to explore the opportunities and challenges associated with developing and managing cross-sector collaboration.

PADM-GP.2119
3 points

A practical, in-depth examination of successful marketing for cultural and nonprofit organizations. Includes thorough coverage of the tools of marketing, their applications, and results. Provides an understanding of and practical uses for positioning an organization within its marketplace; developing a marketing plan and creative strategy; managing a board of directors and developing a long-range plan; fund raising in the private sector; and ancillary income.

EXEC-GP.4137
1.5 points

An organization’s brand can help it raise money, create change, and recruit participants as it effectively communicates its mission. But a brand is more than just a logo or a memorized elevator pitch, it is the way both internal and external audiences perceive your organization—and shaping this perception is as essential to the success of nonprofit and public organizations as it is to for-profit organizations.

EXEC-GP.4129
1.5 points

This course brings together a wide range of thinking and scholarship about race and identity to encourage learning about what race is, why it matters, and racial dynamics in organizations and how best to address them.