Broadway for Arts Education (BAE) is a nonprofit organization that partners with the Broadway community and schools to bring transformative arts education programs to underserved youth around the world. BAE’s growing operation runs programs in New York, India, and Haiti with limited staff and resources. As a young organization, BAE is wary of staff burnout and its current strategic plan is disconnected from daily operations and programming. As such, BAE engaged a Capstone team to design performance development and review systems to achieve maximum organizational health, efficiency, sustainability, and impact. The team conducted extensive research with a literature review and an environmental scan consisting of interviews and case studies. An internal examination included surveys and interviews with BAE staff and board members. With its research, the team developed a report with five critical performance development and review recommendations, including a timeline for implementation and a toolkit with templates and resources.

For over 35 years, Echoing Green has been building a dynamic ecosystem to support and invest in emerging social entrepreneurs who work at the intersection of global justice, racial equity, and social innovation. In 2020, Echoing Green launched a $50 million Racial Equity Philanthropic Fund and a new Fellow support program to provide equitable and sustainable support to its community of nearly 1,000 Fellows. The organization tasked the Capstone team with developing an evaluation model for its new program structure to determine effectiveness and areas for improvement. The team researched the best ways to support BIPOC (Black, Indigenous, and people of color) social entrepreneurs and leaders on a global scale and studied the tools and support mechanisms that are most effective in community building across sectors, geographies, and identities. The team developed an assessment tool to collect quantitative and qualitative data on the impact of the new program structure and its support offerings. The team produced a final report with recommendations for the future of Echoing Green’s engagement model.

Many healthcare organizations are working to improve their diversity efforts and outcomes, but ensuring that best practices are effective and sustainable has proven difficult. Many healthcare organizations have adopted DEI initiatives, but is this truly leading to a paradigm shift in diversity management? With an aging American demographic and an increasingly diverse population, it is crucial to prioritize culturally competent strategies in cultivating a more equitable system for both patients and practitioners. The team undertook a literature review that outlined the current state of diversity in healthcare in the following categories: care, educational opportunity, cultural competency, executive-level involvement, and best practices. The team recommended making efforts to increase accessibility to healthcare education in minority communities and honoring these communities through appropriate cultural competency.

Global Dialogue is an independent, international platform for philanthropic partnership, enabling funders to work together to advance human rights and social change within countries in the European Union (EU). Fiscal host organizations offer incubation and operational support for grants and small funders. Global Dialogue engaged a Capstone team to help determine its strategic direction as a UK-based fiscal host following Brexit. The team was tasked with evaluating the potential costs and benefits of partnering with an EU entity, establishing its own operation in an EU jurisdiction, or maintaining its current status. Using information obtained from desktop research and stakeholder interviews, the team prepared a final report outlining strategic options for Global Dialogue in the context of broader trends within the philanthropy and fiscal host sector.