Database Services

We provide database administration and integration services for systems used by faculty, staff, and students. Wagner utilizes cloud services for admissions, career services, course evaluations, customer relationship management, web content management, email marketing, and events.

Database Policies

For guidance on administrative management of data, please visit the central NYU data policy site.

Salesforce

Salesforce is the primary contact database for Wagner, housing 90,000+ contact records and 25,000+ accounts from private, nonprofit, and government sectors.

We provide the following Salesforce services:

Importing contacts and accounts
User training and support
Customizing lists for marketing
Creating dashboards and custom reports
Implementing data integrations, including connections with Symplicity Careers, NYU University Data Warehouse, and Drupal 8 Web CMS
Modeling of data
Creating workflow alerts
Managing applications to utilize new features of Salesforce

User Access to Salesforce CRM

Faculty and staff may request access to Salesforce by emailing wagner.webteam@nyu.edu and detailing their intended use. All new users receive a training before they are provided with access to the system.