Alumni in Healthcare
The Health Alumni Group works closely with the Wagner Health Network to provide a bridge for students to the alumni community. Attend social, professional, and educational events throughout the year, and share professional resources via our group listserv.
Sign up for our group listserv by sending a blank e-mail to: firstname.lastname@example.org
Health Alumni Affinity Group Board Members
Jonathan Bandel (HPAM-Custom, ’08) serves as the Assistant Vice President of Women and Children's Services for Lutheran Healthcare in Brooklyn, New York. In this role, Jonathan is responsible for horizontally integrating the service line across the various entities under the Lutheran umbrella, as well as business development efforts. Prior to joining Lutheran, he was a Senior Administrative Director of OB/GYN at North Shore LIJ, and worked for Kaleida Health as the Director of Operations for the System's captive PC and Physician Practice Manager of Women's Services. Jonathan started his career in healthcare consulting, having worked for PwC and Kurt Salmon. Jonathan is a Fellow in the American College of Healthcare Executives (FACHE), and is a certified Project Management Professional (PMP) and Certified Six Sigma Greenbelt (CSSGB).
Nicole Casey (HPAM-Public Finance, ’11) is a Supervisor of Patient Accounts and Analytics in the Global Services Department at New York-Presbyterian Hospital. She is responsible for managing a team of patient financial representatives as well as reporting patient statistics and supporting operational improvement projects and business development initiatives. Prior to Wagner, Nicole worked as an operations analyst at Goldman Sachs.
Bob Fohngho (HPAM-Management, ’10) is a Clinical Operations Administrator at Columbia University Medical Center-New York Presbyterian Hospital. He is responsible for the Department of Dermatology clinical enterprise; overseeing all clinical operations, patient experience, human resource management, quality and patient safety, facilities management, information technology, business, and organizational development across all CUMC Dermatology Department clinical locations. Prior to his time at Columbia University, Bob spent three years at the Mount Sinai Health System directing and overseeing all financial and business operations functions for several multi-specialty Physician Group Practices. Before joining The Mount Sinai Health System, he spent 8 years at Memorial Sloan Kettering Cancer Center working in clinical operations for MSKCC Ambulatory Care departments.
Benjamin Kaplan (HPAM-Management, ’14) is a Manager of Strategic Operations and Business Development in the Interoperability Department at the Mount Sinai Health System. He is responsible for overseeing the strategy, execution, and operations of all interoperability-related projects across the health system, including but not limited to health information exchange, electronic data transfers as part of Meaningful Use Stage 2, clinical integration of community providers with Mount Sinai hospitals, and brand & policy development. He has recently been published for his technical work on a grant-funded project titled: Enhancing a Geriatric Emergency Department Care Coordination Intervention Using Automated Health Information Exchange-Based Clinical Event Notifications, in Academy Health eGEMS. Prior to his work in healthcare IT, Ben was an IT & Business Consultant at IBM primarily working in the SAP inventory management space for Fortune 100 companies and on a healthcare startup as part of IBM’s Smarter Planet Initiative.
Alice Lam (HPAM-Policy and Public Finance, ’04) is a Senior Manager with Manatt Health, a law and consulting firm, where she provides policy, strategy, and operations analysis and advice to a wide range of state and federal agencies and public and private health care organizations. She has particular experience in helping clients navigate the operational, regulatory, and political challenges of the Affordable Care Act and government health insurance programs, including Medicaid, Medicare and the Children's Health Insurance Program. Prior to joining Manatt, Alice served as a legislative analyst and Presidential Management Fellow with the Centers for Medicare & Medicaid Services and also engaged in rotations with the Georgetown Center for Children and Families, the National Academy for State Health Policy, and the U.S. Senate Committee on Health, Education, Labor, and Pensions, Office of Senator Edward M. Kennedy. While at Wagner, Alice completed an administrative residency at Saint Vincent’s Hospital, Manhattan.
Jen Lau (HPAM-Policy, ’10) is an Assistant Director of Practice Operations within the Physician Organization of Weill Cornell Medical College (WCMC). She focuses on driving performance improvement across approximately twenty departments within the Physician Organization. Prior to WCMC, she was a healthcare consultant with Ernst & Young, LLP specializing in ICD-10 implementation within academic medical centers. Previously, at the NYC Department of Health and Mental Hygiene (DOHMH), she supported clinical quality improvement in primary care practices among underserved areas of New York City. Before joining the DOHMH, Jen began her healthcare career in health policy and philanthropy as a Program Associate at The Commonwealth Fund.
Annie Nussbaum (HPAM-Finance, ’10) is the Director of the Department of Medicine at Hospital for Special Surgery. During her time at Wagner, she interned at the New York City Department of Health and Mental Hygiene and Beth Israel Medical Center. Upon graduation, she continued working at Beth Israel as the Manager, Section of Hospital Medicine, overseeing the medical center's hospitalist program for three years. In 2013, she began working at Hospital for Special Surgery as the Perioperative Medicine Services Manager overseeing the hospital's Division of Perioperative Medicine. Late last year, she was promoted to Director, Department of Medicine at HSS, responsible for department operations. When she is not working, she enjoys reading, running and trying new recipes.
Samuel Schaffzin (HPAM-Management and Organizational Development, ’03) is in the U.S. Public Health Service Commissioned Corps, where he has achieved the rank of Commander, and is currently assigned to the Centers for Medicare & Medicaid Services (CMS) as a Technical Director for Health IT and as national program lead for the Medicaid Electronic Health Record (EHR) Incentive Program. In this role, he helps develop, implement, and evaluate the Medicaid Electronic Health Record Incentive Program and provides technical assistance to states on developing, upgrading and streamlining Medicaid Enrollment and Eligibility Systems in order to be compliant with the Affordable Care Act. Previously, CDR Schaffzin was with the Office of the U.S. Surgeon General, where he served as a Program Officer for the Division of the Civilian Volunteer Medical Reserve Corps (DCVMRC) and coordinated programmatic and operational activities and conducted national outreach on behalf of the Post 9/11 Public Health Preparedness program.
Leader: Jen Lau, MPA 2010