Gordon J. Campbell

Gordon J. Campbell
Professor of Practice

Gordon Campbell has over 30 years of experience in public and nonprofit leadership and management. He most recently served as President and Chief Executive Officer of United Way of New York City, which creates, leads and supports strategic initiatives that have a measurable and lasting impact in improving education, income stability, and health. Mr. Campbell is currently Professor of Practice and Director of the Executive MPA program at NYU Wagner.

Mr. Campbell was Chief Executive Officer of Safe Horizon, the nation’s leading and largest victim assistance organization, from 1998 to 2007.  During his tenure, Safe Horizon was widely recognized for its compassionate and effective emergency response to the 9 /11 attacks.  Prior to leading Safe Horizon, Mr. Campbell served in senior positions in the Koch, Dinkins and Giuliani Administrations.  He was the Commissioner of the New York City Department of Homeless Services and Chief of Staff to the First Deputy Mayor.  In addition, he was Deputy Director of the Mayor’s Office of Operations and a mayoral appointee to the City’s Procurement Policy Board.  While at the City’s Human Resources Administration, he headed the Office of Medicaid Transportation and created and organized the Division of AIDS Services.

Before arriving in New York City, Mr. Campbell served as a prosecutor, labor attorney, as well as the Chief Administrator for the Seattle City Attorney’s Office.

Mr. Campbell has served on numerous public boards, taskforces and commission.  Currently, he  co-chairs the Mayoral/City Council Age-Friendly New York City Commission as well as co-chairing the New York City Strengthening Nonprofits’ Task Force with the Deputy Mayor for Health and Human Services.  He also serves on the boards of BronxWorks and PFLAG National.  Previously, he served as a mayoral appointee to the Health and Human Service Information and Referral Corporation (i.e., 311/211) and the New York City Domestic Violence Fatality Review Board.  He was also Chairperson of the Human Services Council, served on the board of the 9/11 United Services Group, and was a member of the Executive Council of the Coordinated Assistance Disaster Network.

Gordon served as an Adjunct Assistant Professor of Public Administration at New York University’s Robert F. Wagner Graduate School of Public Service from 1996-2003 and 2011-2012.

He received his Juris Doctor from the University of Washington Law School, his Master in Public Administration from the John F. Kennedy School of Government at Harvard University and his Bachelor of Arts from Pacific Lutheran University.

Semester Course
Fall 2014 CORE-GP.1020.013 Managing Public Service Organizations (MPSO)

The goal of Managing Public Service Organizations (MPSO) is to enhance your management and leadership skills. The course provides you with the tools you need to diagnose and solve organizational problems, to influence the actions of individuals, groups, and organizations, and to lead high-performing, successful public service organizations.

A key management task is to assemble the skills, talents, and resources of individuals and groups into those combinations that best solve the organizational problems at hand. One must manage people, information, and processes to accomplish organizational goals. One must make things happen, and often not under ideal conditions or timeframes. The successful execution of these goals requires managers to be able to understand what they bring to and need from their organizations, formulate a mission and strategy, make effective decisions, influence and motivate diverse individuals, apply their own skills and abilities to their teams, optimize the structure and culture of their organization, diagnose problems, and drive organizational change.

MPSO prepares you to achieve these objectives by providing you with fundamental tools developed from the behavioral and social sciences and tested by leaders in organizations representing all sectors.


Download Syllabus
Fall 2014 CORE-GP.1020.016 Managing Public Service Organizations (MPSO)

The goal of Managing Public Service Organizations (MPSO) is to enhance your management and leadership skills. The course provides you with the tools you need to diagnose and solve organizational problems, to influence the actions of individuals, groups, and organizations, and to lead high-performing, successful public service organizations.

A key management task is to assemble the skills, talents, and resources of individuals and groups into those combinations that best solve the organizational problems at hand. One must manage people, information, and processes to accomplish organizational goals. One must make things happen, and often not under ideal conditions or timeframes. The successful execution of these goals requires managers to be able to understand what they bring to and need from their organizations, formulate a mission and strategy, make effective decisions, influence and motivate diverse individuals, apply their own skills and abilities to their teams, optimize the structure and culture of their organization, diagnose problems, and drive organizational change.

MPSO prepares you to achieve these objectives by providing you with fundamental tools developed from the behavioral and social sciences and tested by leaders in organizations representing all sectors.


Download Syllabus
Fall 2014 PADM-GP.2174.001 The Intersection of Operations and Policy

Policy and operations are inextricably linked. This course aims to expose students to policy formation in a highly political environment, operations management of systems shaped by state and local policy, and their intersection, while building a toolbox of specific skills that support analysis and decision making in a wide variety of contexts. A unifying Multimedia Interactive Case Study (MICS) focused on the NYC family homeless shelter system will be the backdrop of this course. This course is an intensive engagement that incorporates perspectives from academic theory, City, State and Federal government, service providers, advocacy organizations, and public interest law.

Permission of instructors required to register. Please contact Academic Services to register.


Download Syllabus
Spring 2014 PADM-GP.2170.001 Performance Measurement and Management for Public, Nonprofit, and Health Care Organizations

All public and not-for-profit organizations must assemble and report information on their performance. The need for performance measures goes beyond legal and regulatory requirements. To provide services effectively and efficiently, managers need information to make decisions. This course focuses on what performance measures are needed, how they should be created and what forms of communication are most effective.


Download Syllabus
Spring 2014 PADM-GP.2170.002 Performance Measurement and Management for Public, Nonprofit, and Health Care Organizations

All public and not-for-profit organizations must assemble and report information on their performance. The need for performance measures goes beyond legal and regulatory requirements. To provide services effectively and efficiently, managers need information to make decisions. This course focuses on what performance measures are needed, how they should be created and what forms of communication are most effective.


Download Syllabus
Fall 2013 CORE-GP.1020.015 Managing Public Service Organizations (MPSO)

The goal of Managing Public Service Organizations (MPSO) is to enhance your management and leadership skills. The course provides you with the tools you need to diagnose and solve organizational problems, to influence the actions of individuals, groups, and organizations, and to lead high-performing, successful public service organizations.

A key management task is to assemble the skills, talents, and resources of individuals and groups into those combinations that best solve the organizational problems at hand. One must manage people, information, and processes to accomplish organizational goals. One must make things happen, and often not under ideal conditions or timeframes. The successful execution of these goals requires managers to be able to understand what they bring to and need from their organizations, formulate a mission and strategy, make effective decisions, influence and motivate diverse individuals, apply their own skills and abilities to their teams, optimize the structure and culture of their organization, diagnose problems, and drive organizational change.

MPSO prepares you to achieve these objectives by providing you with fundamental tools developed from the behavioral and social sciences and tested by leaders in organizations representing all sectors.


Download Syllabus
Fall 2013 CORE-GP.1020.013 Managing Public Service Organizations (MPSO)

The goal of Managing Public Service Organizations (MPSO) is to enhance your management and leadership skills. The course provides you with the tools you need to diagnose and solve organizational problems, to influence the actions of individuals, groups, and organizations, and to lead high-performing, successful public service organizations.

A key management task is to assemble the skills, talents, and resources of individuals and groups into those combinations that best solve the organizational problems at hand. One must manage people, information, and processes to accomplish organizational goals. One must make things happen, and often not under ideal conditions or timeframes. The successful execution of these goals requires managers to be able to understand what they bring to and need from their organizations, formulate a mission and strategy, make effective decisions, influence and motivate diverse individuals, apply their own skills and abilities to their teams, optimize the structure and culture of their organization, diagnose problems, and drive organizational change.

MPSO prepares you to achieve these objectives by providing you with fundamental tools developed from the behavioral and social sciences and tested by leaders in organizations representing all sectors.


Download Syllabus
Spring 2013 PADM-GP.2170.001 Performance Measurement and Management for Public, Nonprofit, and Health Care Organizations

All public and not-for-profit organizations must assemble and report information on their performance. The need for performance measures goes beyond legal and regulatory requirements. To provide services effectively and efficiently, managers need information to make decisions. This course focuses on what performance measures are needed, how they should be created and what forms of communication are most effective.


Download Syllabus
Spring 2013 CORE-GP.1020.007 Managing Public Service Organizations (MPSO)

The goal of Managing Public Service Organizations (MPSO) is to enhance your management and leadership skills. The course provides you with the tools you need to diagnose and solve organizational problems, to influence the actions of individuals, groups, and organizations, and to lead high-performing, successful public service organizations.

A key management task is to assemble the skills, talents, and resources of individuals and groups into those combinations that best solve the organizational problems at hand. One must manage people, information, and processes to accomplish organizational goals. One must make things happen, and often not under ideal conditions or timeframes. The successful execution of these goals requires managers to be able to understand what they bring to and need from their organizations, formulate a mission and strategy, make effective decisions, influence and motivate diverse individuals, apply their own skills and abilities to their teams, optimize the structure and culture of their organization, diagnose problems, and drive organizational change.

MPSO prepares you to achieve these objectives by providing you with fundamental tools developed from the behavioral and social sciences and tested by leaders in organizations representing all sectors.


Download Syllabus
Fall 2012 PADM-GP.2170.001 Performance Measurement and Management for Public, Nonprofit, and Health Care Organizations

All public and not-for-profit organizations must assemble and report information on their performance. The need for performance measures goes beyond legal and regulatory requirements. To provide services effectively and efficiently, managers need information to make decisions. This course focuses on what performance measures are needed, how they should be created and what forms of communication are most effective.


Download Syllabus
Fall 2012 CORE-GP.1020.013 Managing Public Service Organizations (MPSO)

The goal of Managing Public Service Organizations (MPSO) is to enhance your management and leadership skills. The course provides you with the tools you need to diagnose and solve organizational problems, to influence the actions of individuals, groups, and organizations, and to lead high-performing, successful public service organizations.

A key management task is to assemble the skills, talents, and resources of individuals and groups into those combinations that best solve the organizational problems at hand. One must manage people, information, and processes to accomplish organizational goals. One must make things happen, and often not under ideal conditions or timeframes. The successful execution of these goals requires managers to be able to understand what they bring to and need from their organizations, formulate a mission and strategy, make effective decisions, influence and motivate diverse individuals, apply their own skills and abilities to their teams, optimize the structure and culture of their organization, diagnose problems, and drive organizational change.

MPSO prepares you to achieve these objectives by providing you with fundamental tools developed from the behavioral and social sciences and tested by leaders in organizations representing all sectors.


Download Syllabus
Spring 2012 PADM-GP.2170.001 Performance Measurement and Management for Public, Nonprofit, and Health Care Organizations

All public and not-for-profit organizations must assemble and report information on their performance. The need for performance measures goes beyond legal and regulatory requirements. To provide services effectively and efficiently, managers need information to make decisions. This course focuses on what performance measures are needed, how they should be created and what forms of communication are most effective.


Download Syllabus
Fall 2011 PADM-GP.2170.001 Performance Measurement and Management for Public, Nonprofit, and Health Care Organizations

All public and not-for-profit organizations must assemble and report information on their performance. The need for performance measures goes beyond legal and regulatory requirements. To provide services effectively and efficiently, managers need information to make decisions. This course focuses on what performance measures are needed, how they should be created and what forms of communication are most effective.


Download Syllabus