Jon Sendach is an Adjunct Associate Professor of Health Policy and Management at NYU's Robert F. Wagner Graduate School of Public Service and the Deputy Executive Director at North Shore University Hospital. In addition to orthopedics, neurosurgery, cardiovascular services, neurology, and medicine, Sendach oversees the trauma and transplant surgery programs. He is also a fellow of the American College of Healthcare Executives.
Previously, Sendach was the Associate Executive Director for Finance at Glen Cove Hospital where he was responsible for financial management of that 265-bed acute care community hospital. There he managed financial operations, oversight of patient financial services and health information management, as well as directing the annual budget process. In addition to business plan development and financial planning, he was also responsible for the oversight of the hospital’s faculty practice, comprised of 40 physicians and allied health professionals covering a range of specialties.
Prior to joining the Northwell Health (formerly North Shore LIJ Health System), Sendach worked as a senior account executive in the New York health and medical practice at Ogilvy Public Relations Worldwide, an international public relations firm serving a range of clients. There he focused on publicity campaigns for products from Pfizer, Merck, and Astra Zeneca. Sendach began his career in public relations at the New York City offices of The Rowland Company, where he worked with the healthcare team and served as a co-director of the summer intern training program.
In his time off, Sendach serves as a volunteer firefighter and emergency medical technician with the Roslyn Rescue Fire Company, where he has twice held the rank of Captain, and recently completed a term as the organization’s president. A member for almost twenty years, Sendach currently chairs a number of committees within the organization, and serves as the department’s spokesperson for media relations. Recently, he was recognized by his peers and awarded the department’s prestigious “Distinguished Service Award” for his contributions and steady leadership.
A fellow of the American College of Healthcare Executives and board-certified in healthcare management, Sendach holds a B.A. from Colgate University and an M.P.A. from NYU Wagner. He completed a residency in healthcare administration at the corporate offices of the North Shore ~ Long Island Jewish Health System in Great Neck, NY.
The goal of this course is to prepare you for the challenges and organization transformation required in a value-based payment world. Managers will need not only an understanding of the total patient view, care integration and population risk management techniques required to meet new reimbursement requirements, but the change management issues and the IT/data management infrastructure and reporting environment required for success. This course outlines the issues and challenges from all stakeholder perspectives: payors and plan sponsors, healthcare system managers, clinicians, IT department, patients and communities. Key success criteria for disease and care management explored in models such as Accountable Care Organization (ACO) and Patient Centered Medical Homes (PCMH).