ASSESSING THE FINANCIAL LANDSCAPE TO GUIDE ORGANIZATIONAL DECISIONS

For over a century, the Provident Loan Society has been providing access to cash to New Yorkers in need, with a special focus on immigrant and impoverished populations. The nonprofit client engaged a Capstone team to investigate the contributing factors to its decline in lending in recent years. The team conducted research on the changing wants and needs of the client’s target population, potential customers who may not be aware of its services, and the broader financial landscape in which the client operates. The team reviewed Provident Loan Society’s historical lending data and financial statements, explored entrance into buying and selling, and reviewed potential investment options. The team’s final report will help guide Provident Loan Society in its decision making on how to move forward and continue to be a beacon of hope for New Yorkers experiencing financial hardship.