ASSESSING SUPPLY CHAIN RISKS AND OPPORTUNITIES FOR THE NEWYORK CITY DEPARTMENT OF SANITATION

The New York City Manufacturing and Industrial Innovation
Council (MaiiC) is a program within the Mayor’s Office of Talent
& Workforce Development that partners with the City’s trade
sectors. As the City’s real estate landscape shifts away from
industrial development, the NYC Department of Sanitation's
(DSNY’s) critical service vendors are being pushed outside of the
five boroughs, constraining DSNY’s ability to audit downstream
vendor operations, invest in sustainable practices, and preserve
local employment. MaiiC engaged the Capstone team to review
vulnerabilities across DSNY’s direct vendor contracts. Through
market research, data visualization, vendor analysis, and stakeholder
interviews, the team recommended several focus areas, including
a) increasing operational and financial reporting requirements
for vendors, b) standardizing vendor performance scorecards, c)
disclosing purchases of goods through the Department of Citywide
Administrative Services (DCAS), and d) introducing vendor
sustainability goals.