ASSESSING SUPPLY CHAIN RISKS AND OPPORTUNITIES FOR THE NEWYORK CITY DEPARTMENT OF SANITATION

The New York City Manufacturing and Industrial Innovation Council (MaiiC) is a program within the Mayor’s Office of Talent & Workforce Development that partners with the City’s trade sectors. As the City’s real estate landscape shifts away from industrial development, the NYC Department of Sanitation's (DSNY’s) critical service vendors are being pushed outside of the five boroughs, constraining DSNY’s ability to audit downstream vendor operations, invest in sustainable practices, and preserve local employment. MaiiC engaged the Capstone team to review vulnerabilities across DSNY’s direct vendor contracts. Through market research, data visualization, vendor analysis, and stakeholder interviews, the team recommended several focus areas, including a) increasing operational and financial reporting requirements for vendors, b) standardizing vendor performance scorecards, c) disclosing purchases of goods through the Department of Citywide Administrative Services (DCAS), and d) introducing vendor sustainability goals.