COST-BENEFIT ANALYSIS OF SUPPORTIVE HOUSING AND DATA VISUALIZATION FOR DEVELOPMENTAL DISABILITY PROGRAM

Services for the Underserved (SUS) is a nonprofit organization that provides $185 million in services to over 25,000 people annually. SUS has tripled in size in the past seven years and is currently consolidating its programs, clients, and staff to prepare for future changes. SUS enlisted a Capstone team to provide data management and visualization recommendations, and to analyze program costs and benefits for advocacy efforts. The team conducted a literature review on leading practices on data visualization, performed outreach to similar agencies, and administered a cost-benefit analysis of operating SUS's housing program. The team's research culminated in a set of recommendations for SUS and the development of an operational framework for its Developmental Disabilities program to support its data management.