Evaluation of an Electronic Health Record System at Rural Health Units in the Philippines

Wireless Access for Health (WAH) is a nonprofit e-health organization in the Philippines designed to improve local health governance and increase access to better quality health data, management, and provision. The task of the Capstone team was to evaluate the effectiveness of the WAH Electronic Health Record software (EHR) and develop a monitoring and evaluation plan. The team conducted focus groups and interviewed doctors, midwives, and nurses during site visits to Rural Health Units utilizing the EHR system. Evaluating system usability, data quality, and provider perception of patient satisfaction, the team produced recommendations to assist WAH in identifying factors hindering or facilitating adoption of the EHR system. The final report also provided a solid framework for WAH to maintain adherence to the newly developed monitoring and evaluation plan as the organization assesses its internal and external capacity to grow.