Strategic Decision-Making Through Evidence-Based Management (EMB)

Client
Healthcare Hero Simulation
Faculty
Carla Sampson
Team
Maribel Fernandez, Peter Joyce, Rom Meneses, Renee Storey, Timothy Zhu

In Healthcare Hero, round one involved Capstone students competing against each other, representing two hospitals in an 800,000-resident community over six years. This simulation mattered because sustainably delivering high-quality care to the largest share of admissions requires balancing human resource capacity and economic viability amid internal constraints and external competition. The students were tasked with designing a strategy to optimize operations, maximize admissions, and ensure financial stability, applying evidence-based management practices while analyzing financial data, surgical volumes, resource utilization, and stakeholder feedback to refine workflows and performance. In round two, students worked as a team in assigned leadership roles, developing and sustaining a strategic turnaround plan over five quarters for a hospital facing operational and quality challenges.

Room
Room 123
Table
11