UNIT COST ANALYSIS FOR COMMUNITY LIVING PROGRAMS
The Institute for Community Living (ICL) is a nonprofit human service agency that provides clinical, rehabilitation, housing, and other support services to assist individuals and families affected by or at risk of mental illness in New York City. ICL runs two programs, Assertive Community Treatment and Personalized Recovery Oriented Services, that offer integrated comprehensive care designed to improve well-being, recovery, and participation in community living. In anticipation of operating these programs with reduced funding due to the ongoing COVID-19 pandemic and potential cuts to New York State Medicaid, ICL enlisted a team to analyze both fixed and variable program costs. The team conducted a unit cost analysis and determined break-even points. With this analysis, the team developed recommendations for promoting data driven management, increasing program sustainability, and improving quality of care to improve the financial performance of both ICL programs.