Student Spotlight: Matthew Carcione (MPA-HPAM 2027)

Matthew Carcione (MPA-HPAM 2027)
Manager of Financial Operations, Perioperative Services at Northwell Health

What inspired you to pursue an MPA-HPAM at Wagner, and how has it complemented your experience in financial operations and perioperative services?

I've always been passionate about healthcare, particularly in how operational efficiency directly impacts patient outcomes. While working in the operating room, I saw firsthand how much the administrative and financial side of healthcare influences clinical operations. The MPA-HPAM program at Wagner appealed to me because it offers a unique blend of public administration, policy, and management with a focus on healthcare—an area where I saw a significant opportunity to learn more and make a deeper impact.

The knowledge and skills I've gained through Wagner have been incredibly complementary to my work in financial operations within Perioperative Services. The program's emphasis on data-driven decision-making and strategic management has enhanced my ability to analyze operational data and apply it effectively to improve the efficiency and effectiveness of surgical services. It's been a perfect way to bridge my hands-on experience with the theoretical and analytical skills needed to drive real change in healthcare.

How have Wagner courses or experiences helped you approach challenges in your work? 

Wagner's courses have been invaluable in helping me approach challenges with a structured, strategic mindset. For instance, courses in healthcare policy and financial management have helped me better understand the complex financial systems in healthcare, which has directly impacted how I approach budget planning and resource allocation in my role. The leadership training has also been instrumental in refining my communication and team collaboration skills, allowing me to work more effectively with diverse teams across clinical and administrative functions.

Moreover, the case studies and group projects at Wagner have taught me how to tackle problems from multiple perspectives, which is critical when navigating the many challenges that arise in healthcare. It's empowered me to be more proactive in identifying potential issues and finding solutions that are not just practical, but sustainable.

What impact do you hope to make in healthcare policy and management in the future?

In the future, I hope to make a lasting impact on improving operational efficiencies within healthcare systems, especially in ways that positively affect both patients and staff. My goal is to leverage the knowledge I've gained from Wagner and my work experience to advocate for policies that prioritize patient-centered care while streamlining operations to reduce waste and improve cost-efficiency.

I believe that small, systematic changes can lead to big improvements, and I'm passionate about creating policies that enable healthcare organizations to function more effectively, while also ensuring quality care remains the top priority. I'd like to play a role in transforming healthcare delivery by advocating for innovative solutions that support both the financial health of organizations and the wellbeing of the communities they serve.

What advice would you give to fellow Wagner students who are looking at healthcare operations?

For anyone considering a career in healthcare operations, my advice would be to stay curious and be open to learning from all areas of the field. Healthcare is constantly evolving, and the challenges we face today require a mix of creative thinking, practical experience, and a strong understanding of the broader healthcare system. Don't be afraid to step outside your comfort zone and collaborate with professionals from different disciplines, whether it's finance, IT, or clinical operations. These cross-functional partnerships are key to finding innovative solutions.

Also, take full advantage of Wagner's resources and network—whether through courses, internships, or engaging with professors and peers. The healthcare system is complex, and the more perspectives you can gain, the better equipped you'll be to drive meaningful change. Lastly, remember that every improvement, no matter how small, can have a huge impact on patient care and the efficiency of the system as a whole.