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Publication
Pathways to Nonprofit ExcellenceFourth in a series of reports on the changing nature of public service in government and the nonprofit sector, Pathways to Excellence focuses on a unique survey of contemporary thinking about creating effective nonprofit organizations. Based on interviews …
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Better than Raw: A Guide to Measuring Organizational Performance with Adjusted Performance MeasuresLike oysters on the half shell, some things are better when they're raw. In evaluating the performance of organizations and providing guidance for improving performance, however, raw performance measures, such as test scores or success rates, are often …
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From Districts To Schools: The Distribution Of Resources Across Schools in Big City School DistrictsThis paper explores the determinants of resource allocation across schools in large districts and examines options for improving resource distribution patterns. Previous research on intra-district allocations consistently reveals resource disparities …
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Measuring School Efficiency: Lessons from Economics, Implications for PracticeEstimating efficiency and productivity in education involves confronting and addressing a host of difficulties in measuring inputs and outputs, capturing environmental influences, compensating for data scarcity, and determining causality. Nevertheless, …
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School Performance and Resource Use: The Role of Districts in New York CityState accountability systems as well as the system written into the reauthorized Elementary and Secondary Education Act rely on measures of performance to judge how well schools are educating their students. While the role of districts in financing …
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Distinguishing Good Schools from Bad in Principle and Practice: A Comparison of Four MethodsFor over a decade, perhaps no other issue in education has generated the same level of debate and policy activity as school accountability. At their most basic, accountability policies tie school rewards and sanctions to measures of school performance, …
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Performance Evaluation, Public Management Improvement and Democractic Accountability: Some Lessons from Latin AmericaThe results-oriented management reforms fostered by the New Public Management movement are often argued to emphasize the search for efficiency, quality and other typical market values at the expense of democratic accountability. On the other hand, …
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From Consent to Mutual Inquiry: Balancing Democracy and Authority in Action ResearchThe Leadership for a Changing World (LCW) program is a joint endeavor between the Ford Foundation, the Advocacy Institute, and the Robert F. Wagner Graduate School of Public Service. This paper focuses on the experiences of the Research and Documentation …
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Determinants of School Performance in New York Elementary Schools: Results and Implications for Resource UseThis study seeks to identify and better understand factors that determine differences in performance/efficiency between various schools. It also examines through statistical analysis strengths and weaknesses of the production-function based approach to …
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Test Score Gaps in New York State Schools: What do Fourth and Eighth Grade Results Show?This report analyzes performance gaps by race/ethnicity, income and gender in New York State schools using fourth and eighth grade math and English language test results. Their results highlight the legacy of racial segregation where many schools have too …
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Governance and ManagementHow do we understand and also assess the health care of America? Where is health care provided? What are the characteristics of those institutions which provide it? Over the short term, how are changes in health care provisions affecting the health of the …
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Lessons Learned from 22 Years of Testing the Quality Cost Model of Advanced Practice Nursing (APN) Transitional CareTo describe the development, testing, modification, and results of the Quality Cost Model of Advanced Practice Nurses (APNs) Transitional Care on patient outcomes and health care costs in the United States over 22 years, and to delineate what has been …
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Evidence-Based Trends: A Course in Health Services ManagementThis article traces the development of a course in health services management over 40 years and presents the course within a context of teaching evidence-based management. One emphasis of the course is on teaching through storytelling--students developing …
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Agenda Setting for Health Care Management Research: Report of a ConferenceHighlights the "Agenda Setting for Health Care Management Research," conference held in New York City on January 23-24, 2003. Generating research funding; Barriers to using management research; Overcoming barriers to …
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What Matters to Low-Income Patients in Ambulatory Care Facilities?Poor, uninsured, and minority patients depend disproportionately on hospital outpatient departments (OPDs) and freestanding health centers for ambulatory care. These providers confront significant challenges, including limited resources, greater demand …
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The Physician-Led OrganizationThis book of updated cases emphasizes a manager's need for skills in strategy, operations, and relations. To aid both professors and students, the cases are divided into the same categories as are used in Health Services Management: Readings and …
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Health Services Management: Readings and CommentaryManagers of a healthcare organization have numerous demands on their time, their skills, their knowledge, and their budgets. They are responsible for adapting to change, managing their office, making effective decisions, among countless other tasks. This …
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Safety Net Research in Emergency Medicine: The Unraveling Safety NetA primary goal of the Academic Emergency Medicine Consensus Conference, "The Unraveling Safety Net: Research Opportunities and Priorities," was to explore a formal research agenda for safety net research in emergency medicine. This paper represents the …
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A Randomized Trial of Nurse Specialist Home Care for Women with High Risk Pregnancies: Outcomes and CostsOBJECTIVE: To examine prenatal, maternal, and infant outcomes and costs through 1 year after delivery using a model of prenatal care for women at high risk of delivering low-birthweight infants in which half of the prenatal care was provided in women’s …
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Interview from the Field: A Conversation with Anthony R. Kovner on Management ResearchKovner, A.R. …
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Managers, Teachers, Researchers: Sharing Experience in Health CareThe author observes that academic training is an asset for any managerial position in the health sector. As with medicine and nursing, health care management should be more evidence-based. The author argues that top managers in health care generally lack …
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HospitalsHow do we understand and also assess the health care of America? Where is health care provided? What are the characteristics of those institutions which provide it? Over the short term, how are changes in health care provisions affecting the health of the …
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Finance and Accounting for Nonfinancial ManagersFor all entrepreneurs and nonfinancial professionals with budget and/or P&L responsibilities, Finance and Accounting for Nonfinancial Managers provides the basics necessary to make a solid contribution to the financial goals and success of their …
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The Case for the Use of Evidence-Based Management Research for the Control of Hospital CostsThis article explores the current state of the creation and use of evidence by managers for cost containment in hospitals. We assert that hospitals do not know enough about what things cost, and until they get evidence on costs, it is not likely that much …