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Publication
Voices Unheard: Barriers to Expressing Dissatisfaction to Health PlansConsumers dissatisfied with their health plan can either "exit" (switch service providers) or "voice" (complain to the current provider). Policymakers' efforts to help consumers voice their dissatisfaction to health plans or external mediators have been …
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Thinking About Children in Time.A child poverty rate of ten percent could mean that every tenth child is always poor, or that all children are in poverty for one month in every ten. Knowing where reality lies between these extremes is vital to understanding the problem facing many …
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The Measurement of Output Quality in US Nonprofit OrganizationsItalian Statistical Association, 1999. …
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Constructing the New York Area Hispanic Mosaic: A Demographic Portrait of Colombians and Dominicans in New YorkOspina, S., et al. …
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Diversifying the New York Area Hispanic Mosaic: Colombian and Dominican Leaders’ Assessment of Community Public Policy Needs.Desipio, L., Hoffman, A. & Pachon, H. …
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Gerenciando las Relaciones Intergubernamentales. Experiencias en América Latina. (Managing Intergovernmental Relationships. Latin American Experiences)Ospina, S. & Penfold, M. …
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Dear Chief Executive Officer: The Perceptions of a Recently Discharged PatientDetails the hospital experience of a health professional who underwent cardiac arterial bypass graft on the said urban medical center. Errors or potential errors that were cited in the way that ancillary staff, nurses and even some physicians failed in or …
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Power Differences in the Construal of a Crisis: The Immediate Aftermath of September 11, 2001In this research, we examine the relationship between power and three characteristics of construal-abstraction, valence, and certainty-in individuals' verbatim reactions to the events of September 11, 2001 and during the immediate aftermath of the …
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Medicaid Patients at High Risk for Frequent Hospital Admission: Real-time Identification and Remedial RisksPatients with frequent hospitalizations generate a disproportionate share of hospital visits and costs. Accurate determination of patients who might benefit from interventions is challenging: most patients with frequent admissions in 1 year would not …
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Substance Use Treatment Barriers for Patients with Frequent Hospital AdmissionsSubstance use (SU) disorders adversely impact health status and contribute to inappropriate health services use. This qualitative study sought to determine SU-related factors contributing to repeated hospitalizations and to identify opportunities for …
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Power, Safety and Learning in Racially Diverse GroupsFoldy, E.G. Buckley, T.R. & Rivard. P. …
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Re-creating Street Level Practice: The Role of Routines, Work Groups and Team LearningAmple research documents the ubiquity of routines in street-level practice. Some individual-level and organizational-level research has explored how to break street-level routines, but little has looked at the work group level. Our study observed teams of …
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The Stafford Act and Priorities for ReformDuring the past fifty years, federal disaster policy in the United States has been shaped by an ongoing conflict between proponents who favor federal intervention following a disaster and those who believe disaster response should be the responsibility of …
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A Boundless Enterprise: The Legacy of the Permanent Judicial Commission on Justice for Children and Judith KayeSchall, E. & Dicker, S. …
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Gentrification: Perspectives of Economists and PlannersEllen, Ingrid and Katherine O'Regan …
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Improving U.S. Housing Finance through Reform of Fannie Mae and Freddie Mac: A Framework for Evaluating AlternativesEllen, Ingrid and Mark Willis …
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The Secondary Market for Housing Finance in the United States: A Brief OverviewEllen, Ingrid, John Napier Tye, and Mark Willis …
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Cityscape: A Journal of Policy Development and Research: Special Issue on Rental HousingEllen, Ingrid and Vicki Been (eds.) …