MARKET ANALYSIS AND PRICING MODEL FOR EAGLE INSTITUTE

Client
Eagle Academy Foundation
Faculty
Abramowitz/ Criscuolo
Team
Xingying Tan, Ruoning Yang, Yuanlin Qi, Kailun Yang, Maxwell Morgan

The Eagle Academy Foundation (EAF) is a Bronx-based organization that shapes the lives of thousands of at-risk youth through its all-boys public school network in New York City and New Jersey. EAF's approach-designed specifically for young inner-city men of color-addresses shortfalls in the United States' approach to public education, and in doing so, has become a national model. Following more than a decade of proven success, EAF created a new entity called Eagle Institute that offers schools across the country information, training, and consulting programs centered on EAF strategies. Eagle Institute enlisted a Capstone team to obtain a full understanding of its position in the market. The Capstone team conducted a comprehensive environmental scan and literature review, produced a SWOT analysis for the organization, and developed pricing models for each of Eagle Institute's existing and prospective products. The team's final recommendations reflected the opportunities and competitions in the market and included a pricing strategy to strengthen Eagle Institute's sustainability.

Capstone Year

THE STATE OF ORAL HEALTH AND PROMOTING THE IMPORTANCE OF RINSING

Client
Johnson & Johnson
Faculty
Goldman/ Gurwitz
Team
Ellina Babar, Jermaine Blakley, Daniella Michelle Eras, Amrita Vijay Herkal, Shivani Bharat Parikh

Johnson & Johnson is one of the world's oldest and most trusted providers of oral care products. Over the last decade, Johnson & Johnson has faced significant challenges in increasing public awareness of the oral health benefits of mouthwash. As a result, Johnson & Johnson collaborates with many oral health and dental organizations to modify and promote oral health recommendations, which include rinsing as a primary method for maintaining good oral health. The Capstone team reviewed and analyzed the domestic and international oral health policy landscape and identified correlations between oral health policies and a population's state of oral health. By examining the impact of poor oral health on populations and their economies, the team strengthened the foundation for Johnson & Johnson to advocate for the therapeutic claims and economic benefits of mouthwash use. Based on this analysis, the team crafted a comprehensive document that highlights the correlations between oral health practices and improved oral health and recommends strategies for Johnson & Johnson to effectively promote of the importance of rinsing in social, corporate, and political environments.

Areas Of Impact
Capstone Year

A DESCRIPTIVE ANALYSIS OF CHANGES TO HEALTHCARE AND HEALTH STATUS ACROSS A GENTRIFYING CITY

Client
Health and Gentrification
Faculty
Krumova, Elena
Team
Gopal Mahalingam Narsimhamurthy, Amy Lynn Ganz, Jennifer T Dolatshahi, Sih-Ting Cai, Maxwell Austensen

Health, socioeconomic status, and neighborhood characteristics have well-documented associations. Relatedly, limited healthcare access-typically thought of as a rural issue that can exacerbate health conditions and lead to poorer outcomes-also exists in low-income, urban neighborhoods. Over the past several decades, New York neighborhoods have experienced significant economic transformations resulting in higher rents and costs of living in historically low-income neighborhoods. Williamsburg, Brooklyn Heights, and Park Slope have become national symbols of gentrification. Despite dramatic neighborhood change, there is a surprising lack of evidence suggesting gentrification has directly displaced low-income residents. A Capstone team explored healthcare and health changes for residents of gentrifying neighborhoods. Using data from the Primary Care Service Area Project, the US Census, and the NYC Community Health Survey, the team created a multi-pronged descriptive analysis to explore changes in healthcare availability, utilization, and health status across New York City through the lens of gentrification.

Capstone Year

EVALUATING THE SUSTAINABILITY OF COMMUNITY PRACTICES TO REDUCE VETERAN HOMELESSNESS

Client
Rapid Results Institute
Faculty
Caicedo/Blay
Team
Adam Amit, Rachelle Conley, Jason Hansman, Teri Rosenberg, Zina Thompkins

The Rapid Results Institute (RRI) strives to bridge the gap between aspirations and impact by choreographing 100-day challenges that nudge communities, organizations, and government agencies-often working together-to achieve improbable results. RRI enlisted a Capstone team to assess which practices within communities and organizations are sustainable in working to reduce veteran homelessness. The team conducted an analysis through a survey distributed to past participating communities and in-depth case study interviews with communities that had various degrees of continued success after their participation in the 100-day challenge. In the final report, the team suggested leadership skills training, capacity building, and a community assessment before the challenge to optimize RRI's future success. The team also recommended post-challenge evaluations in time intervals in each community to better assess which practices are sustainable and why.

Capstone Year

RESEARCH AND ANALYSIS OF PROCUREMENT MODERNIZATION IN INDONESIA

Client
Millennium Challenge Corporation
Faculty
Smoke, Paul
Team
Jeremy Herbert, Colin Miller,

The Millennium Challenge Corporation (MCC) is an innovative and independent US foreign aid agency that is helping lead the fight against global poverty. Since 2012, the Indonesian government and the local affiliate of MCC have embarked on an ambitious Procurement Modernization (PM) project, designed to achieve government expenditure savings on procured goods and services in Indonesia while ensuring quality and efficient delivery. The Capstone team researched the various factors that have influenced procurement reform in Indonesia and determined how the PM project impacted institutional development. The team developed a customized questionnaire for the study and conducted in-person interviews with stakeholders spanning the procurement ecosystem, ranging from local procurement agents to presidential cabinet-level ministers. The team used the data to prepare a report that analyzed the various factors impacting procurement reform in Indonesia and the specific role played by the PM project. MCC plans to share the team's findings with other country teams working on procurement modernization.

Capstone Year

INITIAL IMPACT ANALYSIS OF ANTI-TRAFFICKING TRAINING FOR LODGING SECTOR EMPLOYEES

Client
End Child Prostitution In Asian Tourism-United States
Faculty
Seife, Meridith
Team
Adam Younger, Stefano Biguzzi-Velcich, Dana Laventure, Sarah Rosenwasser

End Child Prostitution in Asian Tourism-United States (ECPAT) strives to create a world in which no child is bought, sold, or used for sex. ECPAT works with the hospitality industry to provide hotel staff with training on the commercial sexual exploitation of children. ECPAT enlisted a Capstone team to measure how many hotels received its training and to identify if the training program achieved its intended outcomes of increased awareness of commercial sexual exploitation of children, increased security measures, and a decrease in human trafficking incidents. The Capstone team created and conducted a phone survey of a randomized sample of hotels nationwide. The results showed that hotel managers who participated in ECPAT's training reported that staff awareness of commercial sexual exploitation had increased within the last three years. The team's research culminated in a set of recommendations, including a data collection method and framework for future qualitative studies. The data collection methodology will allow ECPAT to conduct similar research to track data and examine the long-term effects of its training program.

Capstone Year

IMPROVING THE GRANT PROCUREMENT PROCESS

Client
New York City Office of Emergency Preparedness and Response
Faculty
Goldman/ Gurwitz
Team
Ayaz Syed Alam, Melisa Cheung, Pallavi Bhupal Khade, Ritu Kundu, Alyssa Ann Napoli

The Office of Emergency Preparedness and Response (OEPR) promotes New York City Department of Mental Health and Hygiene initiatives such as preventing, preparing for, responding to, and recovering from health emergencies that can potentially impact the health of New Yorkers. Federal grants fund the OEPR program, which is intended to design, develop, and implement emergency preparedness plans across a wide range of stakeholders. OEPR engaged a Capstone team in identifying and addressing departmental grant management processes that can be improved and optimized. The team offered insight into which processes are key problem areas for stakeholders within OEPR and should be a priority for improvement. The research culminated in the creation of a framework that OEPR can standardize and implement for future process improvement needs within the department.

Areas Of Impact
Capstone Year

REVAMPING RECRUITMENT AND SIMPLIFYING HUMAN RESOURCES OPERATIONS

Client
South Asian Youth Action
Faculty
Shaffer, Matthew
Team
Kristen Barrett, Nina Blume, Marjorie Davolos, Elissa Margarita Gomez

The South Asian Youth Action (SAYA) is a youth development organization that aims to “foster a strong sense of belonging in youth and provide them with tools to thrive academically, professionally, and personally.” SAYA has grown into a $3.9 million organization running programs out of nine Queens- and Brooklyn-based NYC public schools and its community center in Elmhurst, Queens. SAYA engaged a Capstone team in enhancing recruitment materials and processes to meet the organization's recruitment challenges and to simplify human resources operations. The Capstone team designed an action plan that includes a customized proposal of vetted software providers to meet SAYA's job application and employee compliance tracking needs, enhanced recruitment materials, and an actionable list of partnership opportunities to establish a job candidate pipeline. Through employee interviews, industry research, engagement of software providers, and pipeline opportunity exploration, the team provided SAYA with the tools necessary to attract qualified talent, enhance the organization's recognition through external partnerships, and methodically track applicant and employee information.

Capstone Year

GENDER-BASED VIOLENCE PREVENTION STRATEGY

Client
Pro Mujer
Faculty
Bosi, Giuliano
Team
Anna Lily Feingold, Sophie Jennifer Alexandra Pauze, Tatjana Richardson

Pro Mujer supports low-income women in five Latin American countries by providing access to financial services, preventive health services, and education and business training. The organization aims to address the detrimental and pervasive effects of gender-based violence (GBV) on its clients. To help execute their mission, Pro Mujer enlisted a Capstone team to identify strategies to implement a GBV intervention and prevention program. The team explored approaches to addressing GBV through an in-house program and partnerships. The team developed screening criteria, created stakeholder maps of potential partners, conducted interviews with stakeholders in Bolivia, and provided an overview of potential funding strategies. The team offered recommendations that apply to each Pro Mujer location across the five countries of operation.

Capstone Year

IDENTIFYING AND DEVELOPING HOUSING ASSISTANCE STRATEGIES

Client
Footsteps
Faculty
Hamilton, Erica
Team
Shifra Goldenberg, Stephanie Herzog, Emma Hutchinson, James Kostenblatt, Linda Le

Footsteps is the only organization in North America focused on supporting individuals from ultra-Orthodox Jewish backgrounds attempting to move beyond their insular communities. For Footsteps members who may be struggling to find employment, addressing complex custody issues, or having their first experience with secular education, New York City's competitive housing market can be daunting or out of reach. Footsteps enlisted a Capstone team to provide recommendations for how to better support the housing stability of its members. The team conducted a literature review, environmental scan, interviews, and a SWOT analysis of potential strategies. The final report included three case studies of housing supports, a set of recommendations for light-touch and in-depth strategies to locate housing, and a referral list of organizations to help individual Footsteps members with housing needs. The team's final recommendations included an evidence-based assessment of the client's needs that built on Footsteps' strengths and considered the organization's resources and capacities.

Areas Of Impact
Capstone Year

2004 DOWNTOWN BROOKLYN REZONING

Client
Brooklyn Community Board 2
Faculty
Hayashi/ Keane/ Sargent
Team
Jin Xiu Chen, Gwen Buckley Kilvert, Nonie Mathur , Dana Ashley Waller

Brooklyn Community Board 2 (CB2) is one of 59 geographically exclusive, independent New York City agencies that serve as the most local form of representative government. In 2004, the New York City Council passed the Downtown Brooklyn Rezoning plan, which aimed to further the growth of the area as New York City's third largest Central Business District. Brooklyn CB2 engaged a Capstone team in conducting a comprehensive needs assessment based on the impacts of the 2004 Downtown Brooklyn Rezoning plan to inform its responses to city charter-mandated budget submissions. The team analyzed existing conditions associated with five areas: public schools, parks and open space, pedestrians and transit, water and sewer capacity, and affordable housing. The team created and analyzed a survey to gather resident concerns, interviewed prominent community and city stakeholders, and produced recommendations for future neighborhood improvements to mitigate the impacts.

Areas Of Impact
Capstone Year

GENERATING AN EXPERIENTIAL CURRICULUM FOR AT-RISK YOUTH

Client
The Arthur Project
Faculty
Hamilton, Erica
Team
Amitai Fraiman, Alaina Long, Esthela Lopez, Ariel Shapiro, Marina Zaiats

The Arthur Project (TAP) builds economic and social mobility for at-risk youth through full-time mentorship, project-based civic engagement, and critical life skills development. TAP is a unique program that hires and equips full-time paid mentors to work exclusively with at-risk middle school youth. TAP leverages the mentors' experience with their mentees to develop an informed curriculum that systematically targets six critical areas shown to be highly influential in determining a youth's ability to be a productive adult. TAP enlisted a Capstone team to create initial curricula and an activity bank. The team conducted interviews with mentorship and education experts and conducted in-depth research in the field of experiential education for youth. Based on their findings, the team generated 150 activities to serve as the foundation for TAP's inaugural cohort. TAP will be able to replicate the approach used for constructing the activities and utilize it as a template for further growth.

Capstone Year