CAPACITY BUILDING FOR SUCCESSFUL FUNDRAISING OUTCOMES

Client
HUNGER PROJECT
Faculty
Kathleen Apltauer
Team
Adi Gorstein, Harvey Han, Sasha Lopez

The Hunger Project (THP) is a nonprofit organization committed to ending hunger and poverty by pioneering sustainable, grassroots, women-centered strategies and advocating for their adoption worldwide. THP enlisted a team to examine barriers to successful fundraising in select countries in Africa. The team investigated global funding trends, interviewed THP country directors and fundraising teams, and analyzed the organization’s grant database. Based on its findings, the team recommended fundraising strategies for THP to adopt, including an emphasis on local fundraising opportunities, and designed strategies to improve communication among country offices, build technical capacity at the local level, and increase access to regional and local funding.

Areas Of Impact
Capstone Year

POLITICAL ANALYSIS OF STATE AND FEDERAL LEGISLATIVE SUPPORT FOR A LIVABLE MINIMUM WAGE

Client
ONE FAIR WAGE
Faculty
Elizabeth Angeles
Team
Selamawit Gashaw, Margaret Slowey, Stephanie Rosas-Garcia

One Fair Wage (OFW) is a national coalition, campaign, and organization working to ensure that all tipped workers are guaranteed a livable minimum wage. The organization seeks to accomplish its goal through state and federal campaigns, including legislative relationship building, policy advocacy, voter engagement, and community organizing. The COVID-19 pandemic exacerbated preexisting wage inequality and increased the urgency for legislative change, and the new political landscape has shifted OFW’s legislative focus from the state to the federal level. OFW engaged a team to conduct research and produce political analysis on the legislative support needed to pass fair wage legislation. The team delivered three legislative reports—two providing state-level analyses and the third analyzing the behavior of US Senators from select states. The team’s final report also includes a state case study containing best practices for OFW’s use in future research efforts.

Capstone Year

STRATEGIES FOR GROWING LOCAL BUSINESS MEMBERSHIP

Client
GREENWICH VILLAGE CHELSEA CHAMBER OF COMMERCE
Faculty
Tricia Davies
Team
Sabrina Kesler, Paul Longo, Jack Osea, Emily Rosenbach

Founded in 1949, the Greenwich Village Chelsea Chamber of Commerce (GVCCC) serves businesses in Greenwich Village, Chelsea, SoHo, NoHo, Union Square, Flatiron, and the East Village by providing programs and services in four key areas: advocacy, education, networking, and member promotion. GVCCC enlisted a team to develop a strategy for recruiting new members, with special interest in brick-and-mortar businesses with 10 to 50 employees. By growing its membership, the Chamber hopes to generate additional revenue, build a robust network for its members, and establish a more powerful voice for its advocacy work. The team completed an environmental scan of comparable chambers of commerce in New York and across the country; conducted a literature review of best recruitment practices for membership organizations; administered a survey of members and non-members; and conducted interviews with several highly involved members (“ambassadors”) who hold leadership roles within GVCCC. Using this data, the team developed a final report that included recommendations for how GVCCC can revamp its new member recruitment strategy.

Areas Of Impact
Capstone Year

ESTABLISHING THE VIRTUAL URGENT CARE TELE-PREP PROGRAM

Client
NYU LANGONE HEALTH, DEPARTMENT OF EMERGENCY MEDICINE
Faculty
Regina Gurvich
Team
Arvin Akhavan, Hanan Almarzooqi, Ruoding (Ruby) Wang, Jamillah Williams, Jimmy Yoder

NYU Virtual Urgent Care is a 24/7 video chat service that allows patients to connect with a NYU Langone Health care provider from the privacy of their home. NYU Langone Health tasked a team with spearheading the launch of a Virtual Urgent Care program for PrEP (Pre-Exposure Prophylaxis), a preventative HIV drug regimen that is nearly 100 percent effective when taken daily. The team conducted a literature review on best practices and created a workflow for PrEP initiation via telehealth, which includes a PrEP initiation protocol and an “express lane'' of orders and documentation in the electronic health record for provider use. The team generated an educational presentation on the protocol, and assisted the client with outreach and marketing to the LGBTQ+ community and other groups at risk for HIV infection. Throughout the project, the team partnered closely with the NYU Langone Health corporate marketing team, the community-based Family Health Centers program, and the IT and Emergency Departments.

Areas Of Impact
Capstone Year

ANALYSIS OF PROGRAM EFFECTIVENESS

Client
UGANDA VILLAGE PROJECT
Faculty
Kathleen Apltauer
Team
Akshara Anirjita, Emma Bryden-Brown, Ruirui Gu, Mercy Swarna

The Uganda Village Project (UVP) is a nonprofit organization that facilitates community health projects in rural Uganda by partnering with existing health infrastructure to provide education and preventative services for malaria, HIV/AIDS, water, sanitation, hygiene, and reproductive health. UVP engaged a team to analyze data from 2015 and 2020 program questionnaires, with a focus on UVP’s Malaria Program. The team also assessed outcome differences between intervention and control villages, interviewed stakeholders, analyzed UVP’s process documents, and conducted a literature review of other international malaria interventions. From this research, the team created a report that detailed the program’s outcomes and impacts, and outlined recommendations for program design, data collection, and the reallocation of program funds to meet UVP goals more effectively.

Capstone Year

LAUNCHING A GLOBAL YOUTH GRANTMAKING PROGRAM

Client
GLOBAL OPPORTUNITY YOUTH NETWORK
Faculty
Mo Coffey
Team
Deirdre Dolan, Tasia Hawkins, Emmily Kissa, Lusine Muradyan

In 2020, the Global Opportunity Youth Network (GOYN) partnered with the Aspen Institute to launch the Youth Innovation Fund, which provides micro-grants to youth addressing challenges in their local communities related to the United Nations Sustainable Development Goals (SDGs). The Youth Innovation Fund is a new program that lacks rigorous internal protocols and processes for its grant application process. GOYN engaged a team to establish best practices for program management and create a grantee application and evaluation process. The team compiled relevant research on engaging youth around SDGs, identified best practices for establishing youth grant funds, and developed an application and selection framework to guide GOYN in selecting diverse and influential grantees.

Capstone Year

CREATING IMPACT ASSESSMENT TOOLS FOR A GARDEN EDUCATION PROGRAM

Client
LAND TO LEARN
Faculty
Erica Foldy
Team
Marlene Artov, Shruti Bengani, Alexis Contreras, Christal Somar

Land to Learn is a nonprofit organization dedicated to growing food justice and community wellness through education. Its SproutEd Program brings garden education to students in grades K-2 in the Newburgh, Beacon, Kingston, and Garrison areas of New York State. Lacking easy-to-use and adaptable assessment tools to measure the program’s impact, Land to Learn engaged a team to construct effective and efficient impact assessment tools for its limited staff to use and sustain over time. To gather data in support of the organization’s short- and long-term goals, the team conducted educator interviews, researched case studies and best practices in garden education, and piloted tools with participating school districts. The team created a final report that includes a case study analysis, literature review, logic model, and recommendations for usable impact assessment tools that meet the organization’s needs.

Areas Of Impact
Capstone Year

DESIGNING A SCHOOL-BASED SUBSTANCE USE EDUCATION PROGRAM FOR PARENTS

Client
PARTNERSHIP TO END ADDICTION
Faculty
Rain Henderson
Team
Rahitul Bhuiyan, Yi Ping Bong, Sherline Dolin, Shivani Mehra, Kiely Turgeon

The Partnership to End Addiction provides services to families impacted by substance use and addiction through its helpline, educational resources, and toolkit of training sessions. With the help of a Capstone team, the organization sought to deliver fee-based substance use programs for parents and caregivers through schools. The team conducted a needs assessment to identify potential barriers to successful implementation and a competitor analysis of the landscape of existing substance use and prevention programs. The team worked with the client to develop strategies for financial sustainability through mixed revenue sources, program implementation, toolkit marketing, and increased accessibility. The team also provided a framework to measure program success and effectiveness.

Areas Of Impact
Capstone Year

INVESTING IN MUNICIPAL WASTE MANAGEMENT

Client
UNITED NATIONS CAPITAL DEVELOPMENT FUND
Faculty
Leonardo Romeo
Team
Sion Griffiths, Caitlin McTiernan, Feiras Rahman, Will Richards, John Zhang

The United Nations Capital Development Fund (UNCDF), in partnership with the International Municipal Investment Fund (IMIF) and other local capital financing programs, utilizes a range of blended finance models to support local government investments in the Sustainable Development Goals set forth by the United Nations. As communities in developing countries face rapid urbanization, population growth, and increasing volumes of household waste, UNCDF is exploring Municipal Solid Waste Management (MSWM) as an area for future investment. UNCDF tasked a team with devising a comprehensive investment appraisal framework for the organization to use to assess future UNCDF waste management projects. The team designed an assessment tool that included considerations for financial, economic, environmental, and social dimensions of MSWM projects. To illustrate the use of the tool, the team applied its model to a current UNCDF MSWM project in Guinea, and presented its findings to the UNCDF headquarters in New York.

Capstone Year

MEASURING AND COMMUNICATING IMPACT IN COMMUNITY WEALTH BUILDING

Client
MAJIRA PROJECT
Faculty
Mo Coffey
Team
Sarah Abebe, Margaret Ackah-Yensu, Jessie Miller, Caleb Palley

The Majira Project seeks to build wealth in communities of color through entrepreneurship, by helping small business founders access capital and build strategic connections to advance their work. The organization pairs small business owners with consultants from Boston Consulting Group to facilitate a cohort-style experience with networking opportunities and personalized coaching. The COVID-19 pandemic and the Black Lives Matter movement have increased the demand for Majira’s services. To meet this increased demand, the organization engaged a team to measure the organization’s impact, communicate its value, and develop recommendations for expanding the program to more entrepreneurs and start-ups. The team conducted a comprehensive literature review and developed a competitive landscape analysis, a communications strategy, and an impact reporting framework to help prepare Majira for future growth.

Capstone Year

LENDING IN CRISIS: REIMAGINING FUND IMPACT IN POST-PANDEMIC COSTA RICA

Client
BANCO POPULAR
Faculty
John Ceffalio
Team
Benjamin McCarthy, Andrew Schons, Scott Trumbull

The Fondo de Desarrollo de la Micro, Pequeña, y Mediana Empresa (Fund for the Development of Micro, Small, and Medium Enterprises) is a fund of Banco Popular in Costa Rica. Its mission is to create quality jobs, improve business productivity, and generate new wealth for underserved business owners and communities. Given recent challenges in approving new loans, the bank enlisted a team to reimagine its lending practices and recommit to its social purpose of deploying much-needed capital to current and future businesses. The team’s work included an initial review of published research and institutional reports, interviews with bank personnel and Costa Rican agency officials, and additional interviews with peer development financial institutions in Latin America, the US, and Europe. The team provided the bank suggested modifications to its lending practices, guidance on incorporating more robust impact metrics and measurement systems, and a proposed timeline for implementation.

Areas Of Impact
Capstone Year

MEASURING AND IMPROVING EFFECTIVENESS IN A BEHAVIORAL HEALTH CALL CENTER

Client
VIBRANT EMOTIONAL HEALTH
Faculty
Regina Gurvich
Team
Nazeea Akhter, Cynthia Chong, Alana Dudnath, Nadia Gakou, Sakura Miyazaki

Vibrant Emotional Health (Vibrant) operates NYC Well, a service that provides 24/7 mental and emotional wellbeing support services to individuals and families via call, text, and chat. Vibrant is contracted by the NYC Department of Mental Health and Hygiene through its ThriveNYC initiative to increase the accessibility of behavioral health services for New Yorkers. Vibrant commissioned the team to identify more effective metrics for measuring the impact of each support session. The team completed a literature review and market analysis, and reviewed the client’s current data criteria. The team then recommended metrics for Vibrant to use to inform and improve rapport building, so that the organization can more effectively communicate its work to stakeholders, track variation in rapport based on call volume or intensity, and train counselors to build rapport.

Capstone Year