Best Practices For Improving Registered Nurse Retention

Client
New York-Presbyterian Hospital: RN Turnover
Faculty
John Donnellan
Team
Jihan Asante, Yvonne Francis-Heaven, Cynthia Gowan, Crystal Matthews, Robin Vellucci

Turnover of registered nurses is an increasing concern for hospitals because of its negative impact on patient care, patient satisfaction, and financial stability. New York-Presbyterian Hospital (NYP) requested a Capstone team to examine past and current turnover, causative factors, and identify best practices in nurse retention. The Capstone team researched best practices at top institutions and assessed data from masters-prepared nurses, employee satisfaction surveys, and employee exit surveys. The team’s final recommendations outlined strategies to effectively reduce turnover and retain nurses, including bolstering leadership support, providing outlets for stress management, improving nurse autonomy, and facilitating access to career advancement.