Delivering Integrated Care in a New Supportive Housing Residence

The Institute for Community Living (ICL) is a New York-based nonprofit human services agency offering residential assistance, clinical treatment, and family support to people with severe disabilities and in situational crises. As part of the Empire State Supportive Housing Initiative, ICL is building a new supportive housing residence in Downtown Brooklyn to serve low-income individuals and people with mental illness. ICL engaged a Capstone team to assess the needs of these populations in order to deliver integrated comprehensive care designed to improve the wellbeing, recovery, and community participation of its residents. The team performed a literature review on services and programs tailored to assist these populations, and surveyed and interviewed current ICL tenants to better understand their needs. The team’s final report outlined the findings of their research and provided ICL with recommendations for best practices and services needed for developing successful mixed-use supportive housing and community integration in Downtown Brooklyn.