DEVELOPING A BUSINESS PLAN FOR A MUSEUM CAFÉ PARTNERSHIP

Queens Community House (QCH) is a multi-service settlement house with the mission of providing individuals and families with tools to enrich their lives and build healthy and inclusive communities. QCH’s Young Adult Food-Sector Employment Initiative (YAFSEI) is a workforce development program that targets at-risk young adults in Queens and prepares them for job opportunities in the food sector. QCH engaged a Capstone team to develop a business plan for a café in partnership with the Queens Museum that would allow YAFSEI trainees to receive instruction and gain real-life experience in the food industry. The team researched and evaluated various business models and crafted a comprehensive and effective business plan based on programmatic and socioeconomic data to guide the museum café’s operations.