Development of a Performance Measurement and Management System

The Wendy Hilliard Gymnastics Foundation (WHGF) empowers the lives of young people from underserved communities by improving physical and emotional health through the sport of gymnastics. The Capstone team worked with WHGF to develop a performance measurement and management (PMM) system to equip the organization with an effective tool that captures key metrics of program quality. The team conducted an environmental scan—encompassing WHGF’s peers, key attributes of the NYC gymnastics industry, and funder requirements—along with a literature review of prominent research related to gymnastics and gymnastics organizations. Based on its research findings, the team developed a set of indicators and data collection tools and provided the client with a comprehensive PMM system. The system measures four primary outcomes—emotional health, leadership, physical health, and strong communities—and incorporates practices at peer organizations with customized structures and tools to suit the capacity of WHGF, setting the organization up for success in its implementation.