Elmhurst Hospital Centers Obstetrics Service Project
Elmhurst Hospitals obstetrics service has experienced a significant decline in the number of obstetrics deliveries in the past several years. The Hospital engaged a Capstone team to analyze OB models of care nation-wide and within the New York Metropolitan Area and to provide suggestions for changes in Elmhursts OB services that would improve patient satisfaction as well as increase new patient referrals. To address the problem, the following objectives were reached: (1) find nationwide obstetrics services/models of care; (2) analyze Elmhurst Hospital obstetrics delivery services; (3) choose relevant models of care; (4) propose changes to the current model of care; and (5) develop a marketing plan to promote obstetrics services available to the community.