EVALUATING AND IMPROVING THE DIABETES SCREENING INITIATIVE

NYU Langone has launched an initiative to screen Emergency Department patients for prediabetes and diabetes. Patients who meet the screening criteria are given a blood test, and any patient who has elevated A1C levels is urged to seek follow-up primary care. This is a critical point for newly diagnosed patients, and NYU Langone is exploring ways to streamline patient education in order to improve patient compliance. The team was tasked with developing a comprehensive educational toolkit for care providers to use in conjunction with existing resources. The team conducted a literature review on best practices for diabetes education and performed a gap analysis using stakeholder interviews, evaluating current diabetes screening initiatives and identifying gaps in current workflow processes. Based on its findings, the team proposed budget-neutral enhancements for the client, including recommendations for improved workflow processes and an educational toolkit to guide future patient care.