Evaluation of an electronic health system

The Wireless Access for Health Initiative (WAH) is a public-private partnership started in 2009 to improve local health governance and access to quality data by health managers, local chief executives, and policymakers in the Philippines. Bringing together innovative wireless, mobile, and digital telecommunications technologies, WAH created a clinic-centered health information platform featuring an open-source electronic health record system from which new technology modules take off. WAH has grown to 81 clinics in 50 municipalities in 23 provinces across the Philippines. Using a mixed-methods approach, the Capstone team conducted interviews at multiple Rural Health Units (RHUs), surveyed clinic staff, and interviewed WAH staff and other stakeholders. The team then produced a report exploring possible factors impacting the performance and usage of the WAH system at different RHUs. Finally, the team provided recommendations to improve user experience and uptake of the WAH system.