Financial management indicators to improve Performance Assessment

Enterprise Community Partners (ECP) is a nonprofit organization that develops and preserves affordable housing at local and national levels through advocacy and strategic partnerships with financial institutions, governments, and community organizations. ECP’s financial management systems were recently upgraded and are in the process of being integrated to a common platform. As a result, leaders of ECP’s Solutions Team, a group that works across ECP’s local markets and national initiatives, enlisted a Capstone team to look at management indicators and improve their ability to monitor financial progress. The Capstone team collected and analyzed organizational management data on the Solutions Team, conducted research on financial management best practices, and conducted in-depth interviews with Solutions Team managers and their supporting departments. The team’s final report focused on providing Solutions Team leaders with financial management dashboard recommendations. When implemented, the recommendations will allow for improvements in tracking, measuring, and interpreting financial performance across departments.