Identifying and Addressing Service Delivery Gaps for Seniors in Bedford-Stuyvesant

Client
Bridge Street Development Corporation
Faculty
Rona Affoumado
Team
Polly Mygatt, Matthew Guidarelli, Lindsay Nason, Lauren Reynolds, Ellen McKay

Quincy Senior Residence, founded in 2006 by Bridge Street Development Corporation (BSDC), provides affordable independent living apartments to low-income seniors in Bedford-Stuyvesant, Brooklyn. Quincy offers a range of need-based, elective programs and services to its residents and members of the local community. BSDC requested a Capstone team to conduct a community needs assessment of seniors residing in Bedford-Stuyvesant, and to provide the organization with strategic recommendations to address some of the most significant gaps in services and programming. The team interviewed staff and community leaders, engaged seniors in a series of focus groups, and conducted a survey in partnership with local organizations. Taking into account the research findings, organizational capacity, potential funding sources, and best practices in senior services, the team developed both short and long-term recommendations for BSDC. Their report informed BSDC’s decision-making as the organization seeks to expand its services and further its mission in Bedford-Stuyvesant.