Impact assessment and monitoring and evaluation framework

Client
Social Accountability International / Rapid Results Institute
Faculty
John Gershman
Team
Julianne Chambers, Anita Lederer, Lilian Liu, Yongxuan Nie, Jenny Roberts

In 2013, Social Accountability International (SAI), an international NGO dedicated to improving workplaces through social standards, and the Rapid Results Institute (RRI), a nonprofit that implements change management programs in the developing world, jointly launched the Social Fingerprint Rapid Results program. The program is designed to increase worker-manager engagement and address health and safety issues at 19 pilot factories in Sao Paulo, Brazil. SAI and RRI requested a Capstone team to conduct an impact evaluation of the pilot program and create a Monitoring and Evaluation (M&E) plan for the program’s expansion. The team undertook a variety of tasks, including data collection systems for project sites in Turkey and Brazil, fieldwork on-site in Brazil, data analyses and coding, and consultative work to develop an M&E framework that may be replicated at future project sites in new countries.