Impact of a Medicaid Managed Care Model on Vulnerable Populations in NY State

The New York Civil Liberties Union (NYCLU) is one of the nation's leading defenders of civil liberties and civil rights. The NYCLU requested a Capstone team to help analyze and evaluate the New York State’s new model for the delivery of Medicaid services to persons with disabilities. The research began with an analysis of existing models in New York State for the delivery of services to vulnerable populations, systems and procedures of oversight and accountability regarding quality of care; identification of significant challenges and risks posed by New York State’s managed care initiatives through a series of interviews with stakeholders; and identification of best practices to promote favorable outcomes. These analyses provided a basis for recommendations to the NYCLU on policies and practices for delivering care to the focus populations, as well as oversight and accountability measures that promote favorable outcomes.