Improving Evaluation Metrics

Legal Information for Families Today (LIFT) is a nonprofit organization dedicated to enhancing access to justice for children and families by providing legal information, community education, and guidance in the family court system. LIFT requested a Capstone team to gather information on program impact and develop a matrix to evaluate future program outputs and outcomes. The team evaluated LIFT programs through qualitative site visits and staff interviews and developed a detailed logic model outlining program components. The logic model and observations informed the creation of a tool kit to assist LIFT in collecting and compiling data points for future evaluation. The information and tool kit will assist LIFT in addressing program needs and evaluating outcomes to inform staff, board members, clients, and funders. The final report provided a point of reference for LIFT staff to develop a more robust performance measurement system for their programs in the future.