IMPROVING THE GRANT PROCUREMENT PROCESS

The Office of Emergency Preparedness and Response (OEPR) promotes New York City Department of Mental Health and Hygiene initiatives such as preventing, preparing for, responding to, and recovering from health emergencies that can potentially impact the health of New Yorkers. Federal grants fund the OEPR program, which is intended to design, develop, and implement emergency preparedness plans across a wide range of stakeholders. OEPR engaged a Capstone team in identifying and addressing departmental grant management processes that can be improved and optimized. The team offered insight into which processes are key problem areas for stakeholders within OEPR and should be a priority for improvement. The research culminated in the creation of a framework that OEPR can standardize and implement for future process improvement needs within the department.