Improving Process, Communication, Fiscal Operations, and Evaluation at a New York City Nonprofit Organization

Career Gear is a nonprofit organization dedicated to helping disadvantaged men get and keep jobs by providing them with business-appropriate clothing, career counseling, and follow-up job support. Now at a pivotal point in its development, Career Gear requested a Capstone team to gather information from the organization's primary stakeholders. Board members, staff, clients, referral agencies, and peer organizations were interviewed in order to create a full picture of the scope and nature of Career Gear's impact. The information was then compiled, researched, and analyzed to produce a report of findings and recommendations which would assist Career Gear to address the critical issues currently facing the organization. The report's recommendations provide a point of reference as Career Gear begins to expand its services, build a strong financial base, develop a comprehensive communications strategy, and create evaluation mechanisms that will measure the organization's success in fulfilling its mission.

This Capstone was made possible with the support from an anonymous donor through FJC: A Donor-Advised Fund.