Informing the Strategic Planning Process

The Center for Community Alternatives (CCA) engaged the Capstone team to conduct a comprehensive analysis designed to aid the agency in maintaining leadership in the field of community-based alternatives to incarceration. In an effort to assist the organization in strengthening its performance in the areas of research and policy, organizational leadership, and fund diversification, the Capstone team conducted a benchmark study of peer organizations which allowed the team to identify best practices within the field of criminal justice. This process was complimented by a survey of both internal and external stakeholders that was designed to gather perceptions of CCA’s performance in key areas. The results of the team’s analysis will be used to inform CCA’s long term strategic planning.