RESEARCHING AND IMPROVING THE EFFECTIVENESS OF THE NEW NURSE RESIDENCY PROGRAM

The NewYork-Presbyterian Healthcare System (NYP) strives to identify, define, and improve upon the current practices and measures of success while focusing on evidence-based strategies to improve new graduate nurse retention. The NYP New Nurse Residency Program aims to bridge the educational and professional gap between student nurse to successful and competent professional nurse. To measure the effectiveness of the NYP New Nurse Residency Program, the Capstone team gathered data through interviews with key stakeholders, extensive surveying and focus group participation, and observation of current practices and processes. The team also conducted a comprehensive literature review, which resulted in valuable insight into emerging best practices in the field, including other top-ranked academic medical centers. The research culminated in a set of recommendations for NYP that includes the identification of metrics to measure the effectiveness of existing and future programs within the institution and an operational framework aimed at improving processes in the New Nurse Residency Program.